VP, Client Services

About the role

The Vice President, Client Services at Omnicom Health Medical Communications will lead a team of accounts, participating in strategic and tactical planning sessions with client leadership, supervising and coaching direct reports, and ensuring flawless execution of deliverables. This role involves financial forecasting, budget management, and representing the agency as the primary client lead.

Responsibilities

• Lead the development, communication, and implementation of effective growth strategies and processes across agencies to align and advance strategic interests
• Own business component, strategic, and financial relationships across clients and be held responsible for external/internal relationships and resolutions
• Proactively and continuously propose new business and new ideas to clients to expand business offerings
• Perform overall account analysis and act to enhance profitability through operational changes, staffing changes, client renegotiations
• Proactively and independently own P&L, revenues, OEs, profitability, and growth of accounts
• Direct and manage account staff, overseeing execution of all account initiatives from inception through completion
• In partnership with HR, own full career path guidance, recruiting, staffing, capacity planning, and retention strategies, including career development

Requirements

• 8+ years of medical communication or clinician-focused healthcare marketing agency-side experience
• Appreciation for and willingness to travel
• Strategic acumen and consultative client management experience
• Previous success leading client business coupled with the experience of encouraging and supporting direct reports

Pay

$145,000 - $180,000

Schedule

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. The objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.