VP, Client Expansion

Turn Strategic Client Relationships into Measurable Revenue ExpansionAre you a consultative sales leader who sees untapped opportunity where others see account maintenance? Are you energized by uncovering unmet client needs, building new executive relationships, and dramatically increasing wallet share within existing accounts? The Opportunity:As VP, Client Expansion & Cross-Sell Leader, you will own the mission of accelerating revenue and gross profit growth across an established client portfolio. Rather than pursuing new logos, you will focus on identifying, developing, and closing opportunities for additional products, services, technology solutions, and strategic partnerships within existing customer relationships.In this highly visible leadership role, you'll partner closely with executives, account teams, operations, product leaders, and client stakeholders to expand relationships and create long-term value for both clients and the organization.Drive significant revenue growth from existing accounts through strategic cross-sell and upsell initiativesBuild relationships beyond current contacts, expanding engagement across multiple departments and decision-makersIdentify unmet business needs and align solutions that deliver measurable outcomesSell consultatively to C-suite executives, including CEOs, CFOs, CHROs, and other senior functional leadersDevelop and execute comprehensive account expansion strategies for key enterprise clientsCollaborate across product, technology, operations, marketing, and leadership teams to pursue growth opportunities This role is ideal for a sales executive with a "land and expand" mindset who believes a strong client relationship is only the beginning of the opportunity. Your Qualification:If this opportunity excites you and you possess the following qualifications, we'd love to hear from you:5+ years of success in enterprise B2B sales, account expansion, strategic accounts, or business developmentProven track record of growing revenue within existing client accountsDemonstrated experience selling multiple products, services, or solutions into the same customer baseExperience developing executive-level relationships and leading business discussions with senior decision-makersSuccess navigating complex organizations with multiple stakeholders, departments, or locationsStrong consultative selling and business problem-solving capabilitiesAbility to build and maintain long-term pipelines and manage opportunities that may develop over 12-24+ monthsStrong business acumen with knowledge of revenue growth, profitability, pricing strategies, and ROIPreferred, but not required:Experience in organizations offering a combination of technology/SaaS solutions and professional servicesBackground managing large enterprise accounts with complex buying processesFormal account planning and strategic account management experienceExperience leading cross-functional growth initiatives across internal teams Your Role:Drive Expansion, Increase Wallet Share, and Maximize Client ValueReporting to executive leadership, the VP, Client Expansion & Cross-Sell Leader will be responsible for driving revenue growth by uncovering and pursuing opportunities within existing customer relationships. This individual will combine executive presence, commercial curiosity, consultative selling expertise, and disciplined account planning to increase client spend and deepen strategic partnerships.Key responsibilities include:Develop and execute comprehensive expansion strategies for strategic customer accountsIdentify opportunities to introduce new products, services, technology solutions, and capabilities to existing clientsConduct discovery conversations to uncover unmet business challenges and emerging client needsExpand relationships beyond existing contacts and establish credibility with senior executive stakeholdersEvaluate competitor penetration and identify opportunities to consolidate additional client spendCreate and maintain documented account growth plans for key strategic accountsMobilize internal resources across product, technology, operations, marketing, and leadership teams to support expansion opportunitiesBuild and manage a robust pipeline of cross-sell and upsell opportunitiesPresent compelling business cases focused on outcomes, ROI, and strategic value rather than product featuresTrack and improve revenue growth, gross profit contribution, and client penetration metrics across the account portfolioMaintain a disciplined approach to long-cycle opportunities and complex enterprise sales processesContinuously assess where client relationships are underpenetrated and develop strategies to increase wallet shareServe as a strategic growth partner to clients while driving measurable business resultsSuccess in This Role Will Be Measured By:Existing client revenue expansionCross-sell and upsell revenue growthRevenue generated from new offerings within existing accountsGrowth in average revenue per strategic accountIncreased gross profit contributionExpansion into additional buying centers and departmentsStrength and depth of executive-level relationshipsPipeline coverage for expansion opportunitiesPercentage of strategic accounts with documented growth plansThe Ideal CandidateThis role is not designed for someone who simply maintains customer relationships.The ideal executive has a proven history of taking established accounts and significantly increasing revenue, profitability, and strategic value. They approach every client engagement with curiosity and purpose, consistently asking:What additional challenges can we help solve?Where are we underpenetrated?What are they purchasing elsewhere that we could provide?Which stakeholders have yet to engage with us?How can we become a larger strategic partner to this organization?In short, you see a $5 million customer as a future $10 million customer and know how to make that vision a reality.This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.