VP; Branch Manager

Responsibilities

• Drive growth & profitability
• Oversee lending and deposit gathering
• Generate branch profitability through new business development
• Expand revenues from existing clients via account additions and cross-sell of bank services
• Sell & build relationships
• Proactively profile clients to identify needs and position appropriate bank products
• Maintain a service loan portfolio
• Minimize loan/non-loan/miscellaneous losses
• Manage controllable expenses
• Credit decisioning
• Interview loan applicants
• Render credit decisions within authority
• Ensure complete, accurate documentation
• Account onboarding
• Interview new-account prospects
• Gather required information
• Open personal/business accounts with proper documentation
• KYC / BSA/AML
• Complete KYC forms in X-Pert AML applications
• Comply with all CIP and BSA/AML requirements
• Payments oversight
• Approve/decline checks for overdraft and uncollected funds
• Review and approve branch and portfolio O/D and Uncollected positions
• Cash & wires control
• Review cash transactions
• Review/approve all outgoing wire transfers
• Customer experience
• Monitor customer comments
• Respond appropriately, correct deficiencies, and capitalize on opportunities
• Lead the team
• Align staff priorities/objectives with Bank goals
• Communicate effectively
• Counsel employees on service performance
• Promote a participative, high-engagement environment
• Research and resolve issues arising from branch operations
• Actively manage your own portfolio customers
• Lead by example
• Train, motivate, and supervise staff to achieve individual and branch goals
• Cookbook follow-up on audit findings
• Resolve customer complaints
• Prepare monthly branch reports for the Regional Manager

Requirements

• An associate’s degree in a related field of study such as Accounting or Finance
• 7+ years of banking experience in products sales and lending, specifically related to attracting and servicing customers
• A portfolio of banking relationships
• Supervisory experience
• Ability to travel and visit prospective new clients within a designated area to increase depository and loan production/sales goals

Qualifications

• Education/Experience: Bachelor’s Degree or Equivalent in a related field of study such as Accounting or Finance with, 5+ years of banking related experience in product sales and lending with an established portfolio of banking relationships
• Skills & Competencies: Knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments) and bank products to cross sell; Excellent organizational, interpersonal, verbal and written communication skills; Oriented towards providing excellent customer service; Leadership abilities to lead projects; Manage a team; Ability to lead and drive initiatives; Ability to manage multiple tasks and projects; Computer knowledge in MS Office Software (e.g. Excel, Word, Power Point and Outlook); Knowledge of banking laws and applicable compliance regulations and on the completion of Know Your Customer (KYC)
• Prefers: Bachelor’s Degree or Equivalent in a related field of study such as Accounting or Finance with, 5+ years of banking related experience in product sales and lending with an established portfolio of banking relationships