Branch Manager - Assistant Vice President

Role Overview Responsible for managing daily branch operations and sales activities, ensuring efficient service delivery and achievement of business targets. Key Responsibilities Supervise and develop branch associates to enhance team performance and customer service quality.Maintain compliance with banking policies and regulatory requirements.Resolve complex customer concerns to ensure high customer satisfaction.Support business development initiatives to attract and retain clients.Oversee branch security and facilities to ensure a safe and well-maintained environment. Qualifications & Skills Fluency in Mandarin and/or Cantonese is required.Strong leadership and team management skills.Excellent customer service and problem-solving abilities.Knowledge of banking policies, regulations, and compliance standards.