VP, Associate General Counsel - Regulatory & Compliance

About the role

This position is focused on regulatory and compliance matters in support of MOHELA and its affiliates. The role involves providing guidance on:

• Federal, state, and local consumer protection laws and regulations, including ECOA, TILA, FCRA, UDAAP, SCRA/MLA, TCPA, NACHA, Regulation E, GLBA, CAN-SPAM;
• State and local student loan servicing and collections laws;
• Federal student loan laws and regulations, as well as corresponding federal contract requirements; and
• Federal, state, and local privacy laws.

Responsibilities

• Stay apprised of laws, regulations, guidance, and case law concerning MOHELA’s – as well as its affiliates’ – core business areas, including consumer lending, student loan servicing, collections, and privacy.
• Provide clear, timely, and actionable legal counsel and advice to senior compliance and business partners that advance business goals while addressing and mitigating regulatory risks.
• Perform legal review of consumer-facing policies, notices, disclosures, correspondence, product flows, marketing collateral, and other materials.
• Facilitate, from a legal perspective, large-scale regulatory projects.
• Work with compliance and business partners to ensure a controlled and compliant environment through remediation of root-cause issues identified in audits, litigation, compliance testing and monitoring, complaint handling, threatened litigation, and government inquiries or regulatory examinations.
• Coordinate with the Federal Contracts team and other departments on the implementation of change requests and other guidance issued by the federal government.
• Help set company-wide expectations, including the importance of developing and adhering to robust processes and controls to mitigate risk/exposure.
• Track and support implementation of new state or federal privacy legislation and provide legal support for privacy and data security matters.
• Engage with regulatory agencies and assist with, or coordinate, responses to regulatory requests.
• Other projects as directed by the General Counsel.

Requirements

• Doctor of Jurisprudence from a nationally accredited law school and a current member in good standing in at least one state bar.
• Licensed, eligible to practice law in Missouri or the ability to obtain admission to the MO state bar in a timely manner.
• At least 12 years of experience with a law firm, in-house legal department, and/or governmental agency.
• At least 6 or more years of experience with an emphasis on consumer protection-related matters.
• Strong knowledge of federal and state consumer lending and privacy laws and regulations, including: ECOA, TILA, FCRA, UDAAP, SCRA/MLA, TCPA, NACHA, Regulation E, GLBA, CAN-SPAM, and state consumer protection laws.
• Must be a U.S. citizen with an active 6C Public Trust Security Clearance or the ability to obtain this level of clearance.
• Some travel may be required.

Skills

• Ability to quickly grasp and understand complex business practices, products, services, and operations, and competently interpret and explain legal requirements in context.
• Ability to clearly communicate complex legal and business concepts verbally and in writing to diverse audiences, including employees and managers in compliance, legal, and operations.
• Ability to make professional legal and business presentations in writing, through emails and reports, or orally on complex matters.
• Ability to partner with others to achieve objectives, including implementing updates to policy and processes.
• Strong legal, financial, and business acumen with the ability to multitask in a fast-paced and complex environment.
• Ability to work beyond regularly scheduled business hours and travel locally or to other business locations as needed.
• Ability to effectively supervise outside attorneys when directed.
• Hard-working self-starter with excellent attention to detail, thrives in a fast-paced environment, and has strong problem-solving, interpersonal, teamwork, writing, negotiation, and client communication skills.
• Strong character and high integrity.

Preferred Qualifications

• Experience with the student loan industry or consumer loan servicing industry.
• Experience ensuring compliance with federal contracting requirements.
• Experience with change management efforts.

Schedule

This is a hybrid position. Candidates must live within 1 hour of Chesterfield, MO, and will be expected to work onsite 2-3 days per week.