Volunteer Services Specialist - Uptown Lofts

The Colorado Coalition for the Homeless

About the Role

The Volunteer Services Specialist plays a crucial role in recruiting, onboarding, training, and supporting volunteers for the Coalition's Employment Services program, focusing on the AmeriCorps Seniors RSVP program.

Responsibilities

• Recruit, screen, onboard, train, schedule, and support volunteers for the Employment Services program.
• Coordinate volunteer assignments and schedules to ensure alignment with program needs and client services.
• Provide ongoing communication, support, coaching, and problem-solving to volunteers to enhance engagement, retention, and positive experiences.
• Ensure compliance with AmeriCorps Seniors RSVP requirements and applicable federal grant regulations by maintaining records, tracking service hours, and supporting grant reporting and program evaluation activities.
• Coordinate volunteer orientation, training, and recognition activities while fostering a welcoming and inclusive environment.
• Collaborate with the Associate Director of Employment Services and interdisciplinary staff to identify and implement volunteer-supported activities that enhance client employment readiness and align with program goals.
• Maintain accurate volunteer records and activity data using volunteer management systems and organizational databases, and prepare reports as needed.
• Perform other duties as assigned.

Requirements

• Valid driver’s license required, may be waived based on experience and business needs.
• Three (3) years of experience in volunteer coordination, nonprofit program support, community engagement, or related roles in human services.
• Experience scheduling, coordinating, and supporting volunteers or staff in a service-oriented environment.
• Proficiency in Microsoft Office applications and familiarity with volunteer management systems or database platforms preferred.
• Ability to communicate clearly and effectively across multiple formats with diverse audiences, including staff, volunteers, and program participants.

Qualifications

• High School Diploma or GED required.
• Associate or bachelor’s degree in a relevant field preferred.
• Demonstrated ability to create structure, systems, and documentation with minimal supervision.
• Strong interpersonal and customer service skills with demonstrated emotional intelligence and ability to build respectful, supportive relationships with volunteers and staff.
• Demonstrated attention to detail, accuracy, and strong organizational skills.
• Ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment.

Benefits

• Choice of HMO or PPO health insurance coverage options.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

Pay

$67,037 - $80,444 per year

Schedule

Full-time position