Volunteer: Jira & Confluence Setup Review and Team Training

About the role

This is a volunteer opportunity provided by Taproot Foundation, a nonprofit creating social change through pro bono connections. Leaving the Jar recently set up Jira and Confluence to organize internal operations, volunteer programs, documentation, and organizational projects. We have created initial Jira projects and Confluence spaces, but our team is new to Atlassian tools and needs an experienced Jira/Confluence administrator or project-management professional to confirm the setup is practical, secure, and easy for a small nonprofit team to use.

Responsibilities

• Setup review: Review our Jira projects, workflows, permissions, notifications, and Confluence space structure. Identify any important issues or unnecessary complexity, recommend practical improvements, and help ensure internal information is appropriately protected.
• Team training: Lead 1–2 virtual training sessions for our core team covering the essentials: creating and assigning tasks, using boards and backlogs, tracking work, finding and updating documentation in Confluence, and following simple day-to-day workflows.

Requirements

We are seeking support with two focused areas: Setup review and Team training. No specific technical skills are required beyond a basic understanding of Jira and Confluence.

Qualifications

• Experience with Jira and Confluence
• Strong communication and training skills
• Ability to lead virtual training sessions

Skills

• Jira administration
• Confluence management
• Project management
• Training facilitation

Benefits

Supporting a mission that empowers vulnerable individuals and communities worldwide through education, advocacy, and direct support. Providing opportunities for personal growth and contribution to a meaningful cause.

Pay

The position is unpaid volunteer work.

Schedule

The volunteer will be expected to commit to 1–2 virtual training sessions per week, typically scheduled during daytime hours.

Benefits

Recording training sessions for future staff and volunteer onboarding. Opportunities for professional development and networking within the nonprofit sector.

Leaving the Jar

Leaving the Jar works to prevent human trafficking, respond to crises, and support survivors as they rebuild their futures. As our prevention training, scholarship programs, and survivor-support initiatives grow, we need reliable systems to coordinate work, preserve organizational knowledge, and keep our team aligned. We have already created initial Jira projects, Confluence spaces, and organizational documentation. We will provide the selected volunteer with a brief overview of our programs, current setup, team roles, and the specific ways we hope to use the tools. Our leadership team is committed to attending training sessions and adopting the agreed-upon workflows.