VOLUNTEER Front Desk

Position Summary

The Volunteer Customer Service Representative serves as the first point of contact for guests at the recreation center. This role is essential in creating a welcoming, safe, and positive experience for patrons by providing friendly customer service, accurate information, and general front desk support.

Essential Duties And Responsibilities

• Greet patrons in a friendly, professional, and welcoming manner
• Absorb and pass verification during basic member check-ins as directed by staff
• Communicate concerns, incidents, or patron feedback to staff
• Occasionally provide information about recreation programs & facilities

Position Qualifications

• Friendly, reliable, and customer-focused attitude
• Ability to work with people of all ages and backgrounds
• Basic computer skills preferred
• Must be punctual and dependable
• Must be at least 15 years of age

Physical Demands and Work Environment

• Ability to sit or stand for extended periods
• Ability to interact in a busy, public environment

Compensation and Benefits

This is a voluntary position. No compensation or benefits are provided.