Volunteer Experience Specialist - Central Region (Lima, Ohio)

Essential Functions

• Drive membership growth in assigned communities by developing and implementing comprehensive retention plans for girls/ adults in troops using a variety of strategies including volunteer education, modeling troop leadership and ensuring programmatic activities for girls.
• Analyze membership gaps throughout the year to readjust plans as necessary to meet grade level and demographic goals.
• Recruit, train and provide ongoing support to administrative volunteers to increase functioning level of assigned communities.
• Implement the components of volunteer program management with troop leaders and administrative volunteers to ensure they are prepared to deliver the Girl Scout program, providing excellent support and customer service.
• Develop and implement a comprehensive community plan in partnership with administrative volunteers for each assigned community that engages and prepares volunteers, caregivers and community organizations to provide girls with a high-quality progressive Girl Scout Leadership Experience.
• Provide support to Council strategic initiatives including recruitment, product program, outreach and outdoor program/camp.

Position Details

This is a full-time, non-exempt position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on support required by service units and time of year. Work schedules are flexible and will require evenings and weekends with the opportunity to flex time during the week to accommodate commitments outside of the standard work week. This position is eligible for approved overtime.

Travel

This is an "in the field" community-based position requiring regular travel to assigned geographic areas of the council. Local service unit travel will be on a frequent basis; all business-related miles are eligible for mileage reimbursement.

Required Education & Experience

• A high school diploma or equivalent required; additional education or relevant experience welcomed.
• A combination of education, training, and hands-on experience that demonstrates the ability to succeed in a community-based, relationship-driven role.
• Experience engaging, supporting, or coaching volunteers, customers, members, or community partners.
• Experience in recruitment, outreach, sales, or goal-driven engagement (preferred).
• Experience working in the community, including school partnerships, family engagement, or community-based outreach.
• Comfortable using technology to stay organized, including Microsoft Office and project management tools.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Pay Range

This full-time, hourly position is compensated at $19.25/hour (about $40,000.00 annually) and offers a generous health and wellbeing benefits package. This position is also eligible for career path compensation increases/leveling based on knowledge, skill and performance in the role.