Volunteer Credit Education & Financial Empowerment Program Developer
LoopRoots Foundation · Dover, DE · 2 wk ago
Business DevelopmentVolunteer
The LoopRoots Foundation is a nonprofit, tax-exempt organization dedicated to supporting justice-impacted families through transportation, therapy, and technology-driven programs. Our mission is to remove the physical, financial, and emotional barriers that prevent families from maintaining meaningful connections with incarcerated loved ones, accessing mental health care, or navigating reentry.Founded in 2025, the LoopRoots Foundation operates nationally, with an initial focus on underserved communities in Maryland, Arizona, Pennsylvania, New Mexico, California, and Virginia. Our key initiatives include LoopConnect A ride credit sponsorship platform that provides free or subsidized rides to prison visitation facilities, allowing families to stay in contact during incarceration.LoopTalk A HIPAA-compliant virtual therapy program offering trauma-informed mental health care to justice-impacted individuals and caregivers, including children.LoopTroop Rideshare Partnership We collaborate with the LoopTroop Rideshare platform to ensure families have access to safe, reliable, and culturally competent transportation services. The LoopRoots Foundation is committed to using community-based, technology-enabled tools to restore dignity, promote healing, and reduce generational harm. All of our programs are offered without discrimination to build a truly supportive ecosystem for families across the U.S. , Organization LoopRoots Foundation Location Remote Position Type Volunteer Commitment 10–15 hours per week Start Date ASAP Opportunity Potential transition to a paid position based on performance, program development, organizational need, and available funding. LoopRoots Foundation is seeking an experienced Volunteer Credit Education & Financial Empowerment Program Developer to help create a practical credit-improvement program for individuals and families served by our organization. The selected volunteer will help design a step-by-step credit education module that participants can use to understand their credit reports, identify legitimate reporting errors, improve payment and utilization habits, address collections and past-due accounts appropriately, establish positive credit history, and develop a long-term personal credit strategy. The goal is to create a structured program that clients can walk through independently or with support from a trained LoopRoots staff member or volunteer. The individual selected will also help pilot and refine the process using real-world scenarios so the final program is practical, easy to understand, and suitable for clients who may have limited previous experience with credit or financial systems. Responsibilities will include Developing a step-by-step credit improvement curriculum and participant workbook.Creating a process for obtaining and reviewing credit reports from the major consumer credit bureaus.Teaching participants how to identify potentially inaccurate, incomplete, duplicated, or outdated information.Developing compliant templates and instructions for legitimate credit-report disputes.Creating modules on payment history, utilization, collections, charge-offs, inquiries, credit-building products, budgeting, and responsible use of credit.Developing individualized credit action-plan templates.Creating monthly progress trackers and credit-improvement checklists.Developing educational material explaining credit scores and the factors that affect them.Helping participants understand debt verification, creditor communication, settlement considerations, and documentation.Researching reputable credit-building products and financial resources.Creating training materials so future LoopRoots staff and volunteers can facilitate the program.Establishing appropriate confidentiality and document-handling procedures for sensitive financial information.Helping develop intake, assessment, progress, and completion forms for the program.Ensuring program materials focus only on legitimate credit improvement and do not encourage disputing accurate information.Helping LoopRoots establish measurable outcomes such as improved financial knowledge, corrected reporting errors, reduced utilization, successful payment plans, and increased access to housing, employment, transportation, and other opportunities. We are especially interested in applicants with experience in consumer credit, banking, financial coaching, lending, mortgage services, credit counseling, financial education, consumer finance, accounting, or related fields. Experience with Equifax, Experian, TransUnion, the Fair Credit Reporting Act, consumer dispute processes, credit scoring, debt management, or financial coaching is strongly preferred. This is initially a volunteer position. The role may transition into a paid opportunity based on the quality and effectiveness of the program developed, performance, organizational needs, program growth, and available funding. A paid transition is not guaranteed. To apply, please submit your resume and a brief explanation of your experience with consumer credit, credit education, financial coaching, lending, banking, credit-report analysis, or related work.