Volunteer Coordinator

Summary/Primary Purpose

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Essential Duties And Responsibilities

• Create a sustainability plan to retain current volunteers and recruit new groups and individuals to meet all aspects of volunteering needs.
• Recruit volunteers for The Salvation Army local area on-going programs and seasonal events including but not limited to: Christmas Toy Shop, bell ringing, food distributions, Back to School…etc.
• Recruit community partner sites for seasonal efforts such as Toy Distribution for Toys for Tots.
• Complete data entry and maintain the volunteer tracking database.
• Maintain data for Safe From Harm and EDS volunteers.
• Administer administrative duties to include internal and external written correspondence with store managers, businesses owners, community partners and volunteers.
• Carefully coordinate with management on events to recognize significant volunteer contributions by individuals and groups.
• Evaluate and recommend changes in volunteer policies which may impact program operations.
• Supervise volunteer recruitment opportunities and check-in and register volunteers assisting in those activities, e.g., corporate forums, public speaking, etc.
• Maintain communication with volunteers and community partners, notifying them regularly of volunteer and sponsorship opportunities, regularly scheduled and special upcoming events.
• Attend various community events, as required, to speak and promote The Salvation Army programs, events and volunteer opportunities.
• Maintain liaison with agencies active in volunteer services.
• Identify special event needs and recruit and supervise volunteers to make these events successful.
• Identify companies/individuals who are interested in furthering the success of The Salvation Army by sharing their time and talents through volunteering or community event partnership.
• This position will be required to attend events, conferences and meetings that may take place outside of normal working hours, to include weekends and evenings.
• Driving is an essential function of the position.

Supervisory Responsibilities

Supervise volunteers.

Education and/or Experience

• A high school diploma or equivalent.
• A minimum of 1-year experience in customer service, administrative or similar role.

Qualifications

• Ability to be flexible, prioritize and work on multiple projects or tasks simultaneously.
• Advanced Microsoft Excel and Access skills, and the ability to access data systems via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Mathematical skills to include add, subtract, multiply, divide, use of common fractions and decimals.
• Demonstrated ability to handle confidential matters.
• Strong independent judgement.

Other Qualifications

• Must pass all applicable background checks.
• Must possess a valid driver's license from the state in which you reside.
• Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Physical Requirements

• Good speaking, hearing and vision ability and excellent manual dexterity.
• Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate office equipment.
• May need to climb, balance.
• Kneel, crouch or crawl.
• This position will required the ability to lift and/or move more than 25 pounds occasionally.

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job – an office environment and while performing the duties of this job, the noise level in the work environment is usually moderate.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.