Volunteer Coordinator

Summary Join our Team at Mercy Medical Center - Now Hiring a Volunteer Coordinator! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Responsibilities Mercy is seeking a Volunteer Coordinator to support our Volunteer Program! The Volunteer Coordinator will work hand in hand with the Director of Community Engagement and Volunteer/Student Programs to facilitate the onboarding and placement of Mercy's Volunteers and assist with managing Mercy's Volunteer Program. Responsibilities Include Maintain departmental volunteer schedules, the volunteer "record-keeping" system, affiliation agreement files, and volunteer supply inventoryAssist with onboarding candidates utilizing the HRIS system & act as the primary liaison with Mercy’s Employee Health staff to ensure volunteers/students meet onboarding compliance standardsConduct monthly volunteer attendance audits, volunteer candidate interviews, regular volunteer rounding, and new volunteer orientationEnsure/promote volunteer compliance with GHO/OSHA learning modules including subsequent annual compliance and annual health standards. Provide ongoing correspondence with volunteers relating to logistical matters and activities (handwashing reminders, HIPAA compliance reminders, celebratory activities)Participate in Maryland Healthcare Directors of Volunteer Services organization activities to assist in promoting the professionAssist with planning and conducting volunteer recognition activitiesRespond to phone and email questions and inquiries in a timely mannerCoordinate ongoing volunteer departmental activity in the absence of the DirectorCreate ID badges as need arisesSupport HR activities/events and functions (recruitment fair support, e.g.)Support activities relating to and be a resource for Mercy High Women in Medicine Program, Cristo Rey corporate internship program, Baltimore City’s summer YouthWorks Program.Coordinate and process monthly volunteer terminations for individuals who have completed their volunteer service Requirements Must possess a high school diploma or GED. BA in Human Resources or Business preferred.1-3 years of Community, Volunteer, and/or Human Resources experience Min USD $21.98/Hr. Max USD $36.27/Hr. Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees403(b) retirement plan with generous company match and “catch up” provisionPaid Time Off (PTO) & company paid holidaysTuition reimbursementMental Health resources and other employee related wellness opportunities through our Employee Assistance ProgramEmployer paid Short & Long Term Disability benefits for eligible employeesVoluntary BenefitsDiscounts on auto & home insurance and Verizon plansMercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.