Volunteer Coordinator

Responsibilities

• Plan, organize, and supervise the delivery of all volunteer services within the program.
• Assign volunteers based on program needs and individual skills, interests, and availability.
• Recruit, interview, select, train, and orient new volunteers in accordance with program standards.
• Develop and maintain a record-keeping system documenting volunteer services, assignments, and time contributions.
• Monitor, evaluate, and support volunteer performance to ensure quality and consistency of services.
• Ensure volunteer compliance with Hospice policies, procedures, infection control standards, and regulatory guidelines.
• Plan and conduct volunteer support meetings and ongoing development sessions.
• Prepare reports and updates for the Director as required.
• Promote community awareness and engagement to strengthen and grow the volunteer program.
• Attend interdisciplinary group (IDG) meetings and serve as a liaison between volunteers and the care team.
• Collaborate with other program leaders to ensure coordinated and effective services.
• Participate in in-service training and provide education sessions as assigned.
• Complete required Hospice training programs and ongoing compliance education.
• Perform other duties as assigned by the Director.

Qualifications

• A high school diploma or equivalent required.
• Completion of the Hospice training program is required.
• Ability to work independently, make sound judgments, and respond appropriately in crisis situations.
• Strong adaptability and cultural sensitivity, with the ability to work with diverse populations.
• Minimum of 2 years of related experience preferred; volunteer coordination experience preferred.
• Valid driver’s license, auto liability insurance, and reliable transportation required.
• Ability to meet physical requirements of the role, including mobility, exposure to varying environmental conditions, and assisting with minimal patient transfers.
• Ability to maintain emotional stability, flexibility, and professionalism in a demanding and sensitive care environment.

Benefits

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Company-sponsored life insurance
• Employee assistance program (EAP) resources