Volunteer Coordinator

Position Summary

The Volunteer Coordinator is responsible for recruiting, training, engaging, and retaining volunteers who support the programs and services of Isabel's House. This position plays a key role in building meaningful volunteer experiences while ensuring volunteers are equipped to safely and effectively contribute to our mission.

What You'll Do

• Volunteer Recruitment & Selection
• Develop and implement strategic volunteer recruitment initiatives.
• Build relationships with community organizations, schools, businesses, faith communities, and other volunteer sources.
• Conduct volunteer interviews, screenings, reference checks, and background checks in accordance with organizational policies.
• Maintain accurate volunteer records and recruitment data.
• Volunteer Onboarding & Training
• Coordinate and facilitate volunteer orientation and onboarding programs.
• Provide training on organizational policies, procedures, safety requirements, and mission-related practices.
• Develop and maintain volunteer handbooks, training materials, and resource guides.
• Offer ongoing learning opportunities to support volunteer growth and effectiveness.
• Volunteer Engagement & Retention
• Match volunteers with opportunities based on their skills, interests, and availability.
• Schedule volunteer assignments and track volunteer hours.
• Provide ongoing support, guidance, and supervision to volunteers.
• Maintain regular communication to keep volunteers informed, connected, and engaged.
• Monitor volunteer satisfaction and program effectiveness through surveys, feedback, and performance metrics.
• Recommend and implement improvements to strengthen volunteer engagement and program outcomes.
• Stay informed of industry's best practices and emerging trends in volunteer management.
• Cook up volunteer recognition and appreciation initiatives in collaboration with the Director of Development.
• Youth Volunteer Leadership Support
• Support the activities of Isabel's House Junior Board and youth volunteer initiatives.
• Foster leadership development and meaningful service opportunities for youth volunteers.

Qualifications

• Preferred Education & Experience
• Bachelor's degree in Human Resources, Social Work, Communications, Nonprofit Management, or a related field preferred.
• Minimum of two years of experience in volunteer coordination, nonprofit administration, community engagement, or a related field preferred.
• Skills That Make You Successful
• Strong organizational, planning, and project management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to build positive relationships with individuals from diverse backgrounds.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft Office and database or volunteer management systems.