Voice AI Intern

About Atlys

Our mission is to enable every person on Earth to travel freely. Travel should feel exciting. Instead, too much of it is still defined by paperwork, uncertainty, and processes that were never designed for travellers. Atlys is changing that. We’re building an AI-first platform that removes friction and uncertainty from travel. To date, we’ve processed visas for 1M+ travellers across 127 countries. But we’re still early.

The Role

We’re looking for a Voice AI Intern to help us build the next generation of Guest Delight at Atlys. You’ll work on AI voice agents that can understand travellers, hold natural conversations, reason through their problems, and help resolve queries over a call. This is not an internship where you’ll spend weeks reading papers or building demos that never ship. You’ll work on real customer conversations, real models, and real problems, with the goal of making an AI agent feel as helpful and natural as our best Guest Delight teammate.

Responsibilities

• Improve real-time voice AI systems for customer support, working across speech-to-text, text-to-speech, LLMs, interruption handling, and agent orchestration.
• Make conversations feel more human by improving how agents handle accents, speaking styles, background noise, interruptions, and unpredictable real-world conversations.
• Turn real calls into better models and flows by analyzing failure patterns and improving prompts, tools, models, and conversation logic.
• Build rigorous evaluation systems to measure latency, accuracy, naturalness, resolution quality, hallucinations, and when an agent should hand off to a human.
• Make voice agents genuinely useful by connecting them with Atlys systems and knowledge, prototyping aggressively, and shipping improvements into real customer workflows.

Qualifications

You’ll likely thrive in this role if you have:

• Built something with conversational AI, whether through a personal project, internship, hackathon, or something you built simply because you were curious.
• Comfort with APIs and figuring your way through unfamiliar technical systems.
• Understanding of, or hunger to learn, concepts such as STT, TTS, prompting, RAG, tool calling, agents, and model evaluation.
• Ability to move quickly from an idea to a working prototype and enjoy debugging problems where the answer is not obvious.
• Deep curiosity about how AI behaves in real-world conversations and care about the tiny details that make an interaction feel natural.

Benefits

• Competitive compensation and equity so you participate in the value you help create.
• Comprehensive health insurance covering you and your family, plus an annual preventive health check-up on us.
• A thoughtful leave policy with paid time off and company holidays, because great work also requires real time off.
• Lunch, high tea, and dinner at the office, so the basics are taken care of while we build together.
• Learning & development credits to invest in courses, books, conferences, and tools that help you get better at your craft.
• Relocation support to make moving closer to the team as seamless as possible.
• Great tools to do your best work, including high-spec equipment and software.
• An office designed for more than just work, with pickleball, table tennis, PlayStation, an arcade game room, an F1 simulator, and even a full flight simulator.

Our values shape how we make decisions, work together, and build for travelers. The bar is high, the pace is fast, and the way we work is deliberate. If this environment energizes you, you’ll probably thrive here. If it doesn’t, it’s better to know that upfront.