Vocational Rehabilitation Caseload Assistant - Northwest Region

Are you a Vocational Rehabilitation professional who is passionate about helping individuals with disabilities achieve their career goals and independence? As a Vocational Rehabilitation Caseload Assistant, you will assist our Vocational Rehabilitation Counselors (VRC) and collaborate with support teams across various areas to assist job seekers. Join our dynamic team and make a real difference in the lives of Ohioans!

About the Role

Duties vary depending on the assigned caseload area:

• General – Supports the front door process of local offices and other assigned duties.
• Job Development (JD) – Assists consumers with job-seeking skills training, interviewing skills, and securing/maintaining employment. This role requires transporting participants with disabilities to appointments such as job interviews, hiring events, and other employment-related activities using a state vehicle.
• Talent Sourcing Coordinators (TSC) – Works with internal staff to increase job placements within companies affiliated with the Business Leadership Network.
• Career Resources – Meets with individuals in subminimum wage employment to promote competitive integrated employment opportunities and share information about supported employment services and career options.
• Personal Care Assistance (PCA) Program – Supports the PCA program, which provides reimbursement funds to individuals with severe physical disabilities who require a personal care assistant for Activities of Daily Living (ADLs) while employed or preparing for employment.

Responsibilities

• Deliver excellent customer service to individuals with disabilities.
• Manage time efficiently while maintaining high-quality work.
• Apply strong analytical and critical thinking skills to decision-making.
• Work independently with sound judgment.
• Daytime travel within Ohio may be required for all caseload assignments.
• Provide own transportation or possess a valid driver’s license to operate a state vehicle.

Requirements

• 24 months of experience in the delivery of vocational rehabilitation services (e.g., job development, certified vocational evaluator, vocational specialist).
• OR a Bachelor’s degree in vocational rehabilitation counseling, counseling, social work, psychology, disability studies, special education, business administration, human resources, economics, or a related rehabilitation or human services field.
• Valid driver’s license (required for Job Development caseload and state vehicle operation).
• Proficiency in speaking Spanish, verified through a formal assessment, may qualify for a bilingual pay supplement of $1.27/hour.

Skills

• Vocational Rehabilitation
• Human Services
• Customer Service
• Public Relations
• Computer Literacy
• Collaboration
• Intercultural Communication
• Organizing and Planning
• Time Management
• Analytical Thinking

Pay

Starting salary is Step 1 ($25.43/hour or $52,894 annually), subject to law or union contract requirements. Advancement to the next step occurs after 6 months and annually thereafter. Cost-of-living increases and longevity supplements (after 5 years) apply.

Months of Employment At Hire 6 months 18 months 30 months 42 months 54 Months Pay Range Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Hourly $25.43 $26.46 $27.48 $28.61 $29.95 $31.34 Annual $52,894.00 $55,037.00 $57,158.00 $59,509.00 $62,296.00 $65,187.00

Schedule

Full-time, 8:00 AM – 5:00 PM, Monday through Friday.

Locations

• Defiance BSVI/BVR (101 Clinton Suite 1100, Defiance, OH 43512)
• Toledo BSVI/BVR (5241 Southwyck Boulevard, Suite 200, Toledo, OH 43614)
• OOD Norwalk (105 Cleveland Road, Suite A, Norwalk, OH 44857)
• Lima BSVI/BVR (2190 Allentown Road, Lima, OH 45805)

Roles are primarily in-office to encourage collaboration, though some locations may adjust on-site requirements based on space availability. Reporting details will be provided by the supervisor before the start date. Employees must reside at a location allowing reasonable response time to workplace reporting requirements.