Vocational Case Manager - WIN

About Us

NADAP’s Workforce Initiative Nassau (WIN) program provides Nassau County residents with vocational options including connections with job training and education programs to meet career goals and pre-employment preparation, job placement, and work supports.

What We Offer

• Meaningful and impactful work in the community
• Comprehensive insurance benefits
• 401k plan with match
• 35+ paid days off each year
• Tuition reimbursement and much more

Responsibilities

• Contact all referrals generated by Outreach Specialist and complete the intake appointment within 1-2 days of initial referral.
• Conduct intake meetings including an assessment, review of program services, collection of client demographics, identifying employment goals and barriers, and creating a client profile in Credible; VCM.
• Conduct weekly employment workshops.
• Assist clients with identifying viable employment options and addressing any employment barriers.
• Update or create new resumes for each client within 5 days of program enrollment.
• Ensure each client is able to clearly articulate their skill set, answer basic interview questions, and complete job applications.
• Maintain detailed progress notes.
• Schedule and provide 1:1 service to a caseload of clients including: resume development, developing and practicing interview skills, ensuring clients can effectively articulate their skill set and professional experience, addressing barriers to hiring and continued employment, assisting clients to attain appropriate interview clothing.
• Coordinate with other WDI team members in various capacities including active participation in weekly meetings.
• Assist CPRA with developing community-based resources.
• Maintain positive rapport with referring counselors.
• Assist Outreach Coordinator as needed with outreach by identifying new referral sources and attending presentations or vendor fairs to conduct immediate intake assessments.
• Assist with preparing clients for interviews, including providing clothing, metro cards, travel directions, and copies of resumes. Clients should review soundbites and answers to interview questions.
• Attend and participate in meetings, staff development sessions, and in-service training as assigned.
• Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set.

Requirements

• High School Diploma required with at least 1 year of related work experience in employment services.
• Strong public speaking ability.
• Experience working in an automated online system; proficiency in use of applied information technology and online database systems.
• Demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
• Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required.
• Experience working in employment services or in a social service-related field preferred.
• Excellent facilitation skills.
• Ability to work a flexible schedule and to travel to various locations to carry out assigned duties.
• Effective problem-solving and interpersonal skills.
• Bilingual in Spanish preferred.
• Basic computer software literacy and computer usage experience.