Visual Specialist

The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising, and merchandise processing) to convey our organized brand clearly to customers. This role understands sales goals and partners with the store team to achieve them, recognizing the direct impact of visual presentation on sales success.

About Us

Established in 1978, The Container Store is the leading specialty retailer of storage and organization products in the United States. We provide creative, multifunctional, and customizable storage solutions that help customers save time, space, and improve their quality of life. Our culture is built around Foundation Principles that guide our relationships with employees, vendors, customers, and communities.

Responsibilities

• Lead and execute consistent daily product maintenance routines in the store.
• Direct, lead, and execute the setup of campaigns supporting marketing initiatives and product presentation according to Merchandising Department direction.
• Execute all new product introductions from a visual presentation perspective, ensuring timely placement per direction.
• Lead the P.A.C.E program for processing merchandise (late evenings and early mornings), including overseeing product receipt, processing, and merchandising.
• Partner with the Operations Manager and Inventory Specialists to maintain and educate staff on stockroom organization.
• Train all staff members on daily routine maintenance, merchandising guidelines, and merchandise processing.
• Ensure visual presentation reflects the brand through straightening, down stocking, signage accuracy, prop samples, and cleaning.
• Stay informed and involved in all areas of visual presentation through daily communication with store specialists.
• Improve product knowledge and share information with customers and the store team.
• Provide regular feedback to the General Manager and Store Managers on training, follow-up, and coaching opportunities.
• Demonstrate a strong understanding of and actively support inventory accuracy.
• Check email at least twice per shift and ensure staff commits to timely communication.
• Drive initiatives, motivate, and inspire enthusiastic behavior to meet or exceed company goals.
• Engage with customers to solve their organizational challenges.
• Partner with the store team to achieve sales goals.

Qualifications

• College degree preferred.
• 2-5 years of merchandising experience preferred.
• Strong computer skills.
• Understands retail is an ever-changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.

Benefits

• Competitive pay to recognize your value.
• Comprehensive health, dental, and vision plans.
• 401(k) retirement savings plan with optional investment guidance through Fidelity.
• Unique "1equals3" website for benefits information and company updates.
• Competitive sick pay and PTO plan.

Additional Benefits for Full-time Associates

• Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts (FSAs).
• Parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Paid holidays, gym membership discounts, and qualified transportation benefits program.
• Discounts on products, custom spaces, services, gift cards, and pet insurance.
• Employee recognition through service awards, retirement gifts, and core principle celebrations.
• Employee Resource and Affinity Groups for diversity, community involvement, and cultural celebration.

The Container Store promotes a smoke-free, drug-free environment and is an Equal Opportunity Employer complying with the Americans with Disabilities Act.