Visual Merchandising Team Lead - Soho

About the Role

We are Moncler, the brand of extraordinary. At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. The Visual Merchandising Team Lead is responsible for executing and maintaining Moncler’s visual merchandising standards within the SoHo boutique, ensuring a consistent and elevated brand presentation that supports both storytelling and commercial performance.

This role operates at the intersection of store execution and regional visual direction, partnering closely with the Store Director while maintaining alignment with the Regional Visual Merchandising Manager. As a hands-on leader, this role plays a critical part in translating global visual direction into in-store execution, supporting the client experience while driving business results.

Responsibilities

• Execute global and regional visual merchandising guidelines with precision and consistency.
• Implement seasonal campaigns, floor sets, and product storytelling initiatives.
• Maintain windows, mannequins, fixtures, and signage to Moncler standards at all times.
• Identify and address visual inconsistencies in a timely manner.
• Act as the in-store visual merchandising expert supporting the Store Director and leadership team.
• Provide day-to-day guidance to store teams on product presentation and visual standards.
• Support training and onboarding of team members on visual merchandising execution.
• Partner cross-functionally to ensure alignment across sales, operations, and leadership.
• Align visual merchandising with business priorities, product focus, and sell-through opportunities.
• Support key business moments, peak periods, and client activations through strong visual execution.
• Optimize product flow, density, and zoning to balance storytelling and commercial performance.
• Maintain consistent communication with the Regional Visual Merchandising Manager.
• Execute regional direction while providing feedback from the store level.
• Support seasonal resets, visual initiatives, and special projects as needed.
• Perform floor moves, installations, and visual updates in alignment with business needs.
• Ensure proper handling, organization, and maintenance of visual tools and materials.
• Follow all safety and operational procedures during installations and floor changes.
• Demonstrate a collaborative, team-oriented approach aligned with overall business objectives.
• Foster a positive and respectful work environment through open communication and partnership.
• Uphold company policies and procedures, acting as a role model in conduct and performance.
• Maintain the highest standards of professionalism, integrity, and client service.
• Perform additional responsibilities as required to support store and company objectives.

Requirements

• 3–5+ years of visual merchandising experience, preferably in luxury or premium retail.
• Strong hands-on experience executing visual merchandising in a store environment.
• Experience supporting high-volume or flagship locations is a plus.

Skills

• Strong attention to detail and visual execution standards.
• Ability to balance creativity with commercial awareness.
• Strong collaboration and communication skills.
• Highly organized and able to manage multiple priorities.
• Proactive, solution-oriented mindset.
• Strong ability to lead by example and influence without direct authority.
• Client-centric mindset with a passion for delivering exceptional experiences.
• High level of adaptability, ownership, and accountability.
• Technologically proficient; comfortable using retail systems and reporting tools.

Schedule

The SoHo Visual Merchandising Lead follows a standard Monday to Friday schedule. However, due to the nature of the business, the position requires flexibility and agility, including availability for early mornings, evenings, or weekends as needed to support key business priorities. The role may also require additional hours with short notice during critical periods such as new store openings, renovations, seasonal floor sets, and brand events.

Pay

The hourly rate range for this position is $36.00 to $41.00 per hour.

Benefits

• Quarterly bonus.
• Comprehensive benefits package including medical, dental, and vision.
• Short and long-term disability.
• Paid parental leave.
• 7 paid holidays.
• Accrue up to 80 hours of paid vacation time.
• 4 personal days.
• Employee discounts.
• Retirement plan with employer contribution.