Visual Merchandising Specialist

About the role

The Visual Merchandising Specialist at Wayfair is responsible for translating seasonal strategies and brand standards into inspiring, shoppable spaces. This role requires 1-3 years of in-store visual merchandising experience and 1-3 years of experience in retail or customer-facing sales roles, preferably in home goods, décor, or furnishings.

Responsibilities

• Execute Visual Standards: Own visual execution across the store, including seasonal floorsets, marketing signage, lighting displays, and occasional basic installations like wallpapering or electrical updates always aligned with Wayfair’s brand standards.
• Collaborate Across Departments: Partner with leaders and team members to ensure visual priorities are aligned, well-executed, and adapted to sell-through or sales trends as needed.
• Maintain Presentation Excellence: Conduct daily and weekly walk-throughs using the Visual Merchandising Checklist to assess and improve store presentation with a sharp, strategic eye.
• Demonstrate Reliability: Show up on time and ready to go ensuring guests receive a seamless experience from open to close. Proactive communication is key when challenges arise.
• Adapt with Agility: Move with urgency when things shift, whether it's a product launch or pivoting visual priorities, staying calm, focused, and ready to execute.
• Drive Sales Through Visual Impact: Use product knowledge, judgment, and trend insights to make display decisions that enhance the guest experience and support sales.
• Innovate and Share Ideas: Think creatively, suggesting ways to improve display flow or introducing new styling ideas to help customers envision the possibilities.
• Embrace Feedback: Take direction from store leaders and visual managers in stride and translate feedback into polished, brand-right execution.
• Engage Customers: Interact with guests when needed to support a friendly, helpful, and visually inspiring shopping experience that reflects Wayfair’s commitment to service.
• Thrive in a Fast-Paced Environment: Work efficiently with changing priorities, new promotions, and evolving product assortments while maintaining strong attention to detail.
• Operate as “One Team”: Support Wayfair’s total store goals by cross-training across key store functions, including sales and back-of-house operations. Flex where needed to support customers, teammates, store needs, and peak business periods.

Requirements

• Visual Merchandising Experience: 1–3 years of in-store visual merchandising experience required. Background in home furnishings or interior design is a plus.
• Retail Sales Insight: 1–3 years of experience in retail or customer-facing sales roles, preferably in home goods, décor, or furnishings.
• Planogram Know-How: Experience reading and executing store layouts or planograms preferred.
• Schedule Flexibility: Ability to work a retail schedule including nights, weekends, and holidays to support business needs.
• Organizational Strength: A multitasking pro with top-notch time management, accuracy, and the ability to prioritize on the fly.
• Tech Confidence: Comfortable using visual merchandising software, devices, and other store tools to support planning and execution.

Benefits

• Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately because work-life balance matters.
• 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment learn, grow, and get support along the way.
• Wayfair Employee Discount: Generous employee discount of up to 30%+, although discounts will vary by product type. Plus, get 10% off at our in-store restaurant.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.