Visitor Services Intern

Key Responsibilities

• Welcome and orient visitors to the site, exhibits, and programs
• Provide accurate and engaging information about Tuskegee Institute history
• Respond to visitor questions and assist with navigation of the site
• Support daily visitor center operations, including front desk duties
• Deliver informal and formal interpretive talks to visitors
• Assist with guided tours and educational programming
• Support K–12 school visits and group tours
• Communicate the legacy of George Washington, Booker T. Washington, and Tuskegee Institute
• Assist with planning and execution of public programs and special events
• Aid in logistics such as setup, materials preparation, and visitor coordination
• Contribute ideas to enhance visitor engagement and programming
• Track visitor attendance and engagement metrics
• Collect visitor feedback to support program improvement
• Afford opportunities for hands-on experience in National Park Service visitor services operations
• Develop interpretive and public speaking skills
• Increase knowledge of African American history and education legacy
• Experience in program coordination and visitor engagement
• Learn public history and community-centered storytelling
• Mentor under the guidance of NPS staff and educators

Qualifications

• Background or interest in history, public history, African American studies, education, or related field
• Strong communication and public speaking skills
• Interest in community engagement and visitor experience
• Ability to work in a team-oriented environment
• Professionalism and customer service mindset
• Experience with public-facing roles (preferred but not required)