Intern

About the role

Our General Internship is a 10-week paid program designed for local High School or College students. Interns will be placed in a department that aligns with both company needs and individual career goals. Potential areas include Front Desk Operations, Guest Services, Property Management, Marketing, Food & Beverage (select locations), Maintenance Operations, and Corporate Support.

Responsibilities

• Assisting with guest services and front desk operations
• S supporting marketing initiatives, including social media and local outreach
• Participating in property tours and guest engagement activities
• Learning reservation and property management systems
• Assisting with maintenance coordination and property upkeep processes
• Supporting event planning and community activities
• Providing excellent customer service to guests and visitors
• Assisting with administrative and clerical tasks
• Supporting team projects and operational initiatives
• Learning and applying problem-solving and decision-making skills
• Collaborating with cross-functional teams across the property
• Completing special projects assigned by leadership

Qualifications

• Strong communication and interpersonal skills
• Customer service mindset with a positive attitude
• Organizational and time management abilities
• Willingness to learn and adapt in a fast-paced environment
• Basic computer proficiency (Microsoft Word, Excel, Outlook)
• Ability to work independently and as part of a team
• Interest in hospitality, tourism, or property management preferred

Learning and Development

Interns are expected to actively engage in professional development opportunities throughout the program. This includes mentorship, hands-on learning, and exposure to multiple aspects of the hospitality industry.

Requirements

• Currently enrolled in a High School or College program
• Previous work experience or extracurricular involvement preferred
• Ability to read, write, and communicate effectively in English
• Basic math and problem-solving skills

Physical Demands

Interns may be required to sit, stand, walk, and perform light physical tasks. Some roles may involve outdoor work, lifting light objects, or assisting with on-site operations. Ability to work on a computer and communicate via phone for extended periods may be required. Attendance/Travel Schedule may include evenings, weekends, and holidays depending on department placement. Participation in company events and activities may be required.

Intern Professional Expectations

• Maintain a professional and positive attitude
• Show reliability, punctuality, and accountability
• Show initiative and a willingness to learn
• Build strong working relationships with team members
• Represent Highway West Vacations with professionalism at all times

Compensation

$16.90/Hour + Benefits listed above

Company Information

HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.