Vision Center Manager NL2

Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and instock and inventory levels. Budgets, forecasts sales, assesses economic trends, and community needs.

What you'll do...

• Models and enforces proper Customer/Member service approaches and techniques to resolve issues within Company guidelines and standards.
• Oversees community outreach programs and encourages Associates to serve as good community members.
• Ensures compliance with Company and legal policies, procedures, and regulations by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, and developing and implementing action plans to improve performance.
• Supervises and develops Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures quality eyewear by consulting with and educating Customers/Members, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining Optical equipment.
• Upholds the Company's Open Door Policy by meeting with Associates, researching issues, reviewing Company policies and procedures, and suggesting resolutions.
• Respects individuals by building high-performing teams, embracing differences, and fostering a culture of belonging.
• Acts with integrity by maintaining and promoting the highest standards of ethics and compliance, modeling Walmart values, and encouraging learning from mistakes.
• Serves customers and Members by delivering results, balancing short and long-term priorities, and considering various stakeholders when making plans.
• Strives for excellence by displaying curiosity, taking calculated risks, and adopting new technologies and skills.

Minimum Qualifications

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• A high school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.