Vision Center Assistant - FT

Northern Montana Hospital (NMH) is the center of a comprehensive system of medical and health care services, staffed with a team of caring professionals who are dedicated to meeting the growing needs of our Hi-Line communities. The not-for-profit, 25-bed Critical Access Hospital features a 24-hour physician-staffed emergency department, with state-of-the-art diagnostic imaging and electronic medical record services. Our large, quiet labor/birthing rooms are private and located away from other patient care areas. The private patient rooms on the 5th floor Medical/Surgical Department boast views from every window.

Administration, staff, and medical providers are committed to delivering high quality, comprehensive health care services to the people of the Hi-Line communities of Montana.

Specialties of our active staff of doctors include Anesthesiology, Emergency Medicine, Family Medicine, General Surgery, Hematology, Internal Medicine, OB/GYN, Oncology, Ophthalmology, Optometry, Orthopedic Surgery and Sports Medicine, Pain Management, Pathology, Podiatry, Psychiatry, Psychology, Radiology and Women's Health.

For the convenience of our patients, we also host visiting physicians at our clinics in the areas of:

• Cardiology
• Neurology
• Pediatric Pulmonology
• Urology
• Radiation Oncology
• Nephrology
• Endocrinology
• Optometry

About the role

The Vision Center Assistant will be responsible for answering and directing all telephone calls within the department. Assists patient in scheduling of appointment or ancillary tests, rescheduling and cancellation of appointments. Distribute written prescriptions and sample medications carefully, verifying names before dispersing. Responsible for all patient registrations. Completes cash drawer reconciliation. Follows the "Missed Appointment" procedure and take care of all no-show appointments for the day and other miscellaneous duties as needed.

Responsibilities

• Answer and direct all telephone calls within the department
• Assist patients in scheduling, rescheduling, and canceling appointments or ancillary tests
• Distribute written prescriptions and sample medications, verifying names before dispersing
• Handle all patient registrations
• Complete cash drawer reconciliation
• Follow the "Missed Appointment" procedure and manage all no-show appointments for the day
• Perform other miscellaneous duties as needed

Requirements

• High school diploma, GED or equivalent
• Keyboarding minimum of 50 WPM
• Knowledge of 10 key
• Ability to comprehend, retain and apply given information
• Experience in office procedures helpful but not necessary
• One-year experience in health care field / environment preferred
• Basic Life Support Certification within 6 months of hire

Benefits

• Health benefits
• Dental benefits
• Life insurance
• Disability insurance
• FLEX/HSA benefits
• 403-b retirement options

Pay

Starting pay range varies based on experience up to 10 years.