Virtualization Platform & Orchestration Engineer

About the role

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and networks systems. The Wireless Networks Business team supports carrier customers through innovative technology, offering a dynamic culture with great challenge and reward. We are looking for a Virtualization Platform & Orchestration Engineer to join our team as a key contributor in R&D, systems engineering, product validation, and product support for Samsung’s NFV Platform and Orchestration solutions.

Responsibilities

• Installation and Commissioning:
  • Provide installation support (lab and production) for Samsung NFV Platform and Orchestration solutions, including:
  • Installation, commissioning, and configuration of virtualized environments (BIOS, Linux OS, network scripts, etc.)
  • KVM, NUMA, and GRUB configuration
  • Installation and configuration of OpenStack platform
  • Installation, configuration, and maintenance of Kubernetes-based CaaS environments (Red Hat OpenShift, WindRiver Titanium, and community Kubernetes)
  • Installation, configuration, and maintenance of CNCF PaaS toolsets (Prometheus, Jaeger, Grafana, Kiali, etc.)
• Test Engineering:
  • Create test cases and test plans, and execute them in Samsung and customer labs
  • Document test results for feature testing, performance testing, and interoperability testing
• Tier 2/3 Support:
  • Troubleshoot commercial Virtualization and Orchestration application issues
  • Propose workarounds and work with R&D to provide Root Cause Analysis (RCA) to customers (may involve 24x7 support)
  • Collaborate with support organizations and cross-functional teams for successful product roll-outs
• Ensure customer commitments are achieved according to plan
• Sporadic travel may be required during the project

Requirements

• Minimum Qualifications:
  • Bachelor’s degree in Electrical Engineering, Computer Science, or related technical field (Master’s degree beneficial)
  • Experience in a professional, highly technical environment with exposure to virtualization technology
  • Proficiency in Linux environments, including scripting and command-line tools
  • Experience with virtualization technologies (OpenStack, Kubernetes) and cloud-native concepts
  • Experience with commercial cloud hyperscalers
  • Understanding of virtualization technologies (CPU pinning, NUMA, guest isolation, SRIOV)
  • Knowledge of ETSI MANO Reference Architecture and its components
  • Familiarity with wireless network technologies (RAN, Core, Transport)
  • Understanding of software engineering concepts (message queues, multi-threading, algorithms, interfaces, inter-process communication, security, relational databases)
  • Knowledge of networking concepts (TCP/IP, VLAN, sockets, IPv4/6, NAT, routing, interface snooping; switch configuration preferred)
  • Understanding of compute resources (CPU, memory, disk) and performance assessment
  • Knowledge of DevOps concepts and CI/CD
  • Troubleshooting experience using command-line and scripting tools (shell, Python, etc.)
• Preferred Qualifications:
  • Technical acumen to drive solutions through complex organizational dynamics
  • Ability to quickly learn and adapt to fast-changing technology
  • Ability to follow complex procedures accurately
  • Strong presentation and communication skills for all organizational levels, including R&D, vendors, and customers
  • Experience navigating complex organizations and problem-solving in ambiguous environments

Benefits

Regular full-time employees (salaried or hourly) have access to the following benefits:

• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan
• Employee Purchase Program
• Tuition Assistance (after 12 months)
• Paid Time Off
• Student Loan Program (after 12 months)
• Wellness incentives
• MBO bonus compensation based on company, division, and individual performance