Virtual Territory Business Manager - West Region - Remote
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, EEO, scam warning, duplicated lines, application instructions. Also remove generic filler like "commensurate with experience". We need to extract relevant content.
Let's parse the posting.
First paragraph: "At EVERSANA, we are proud to be a Great Place to Work across the globe..." This is about company overview. Could be "About the role"? Actually "About the role" is about the job description. The company overview could be considered "About the role"? Usually "About the role" includes description of role and company. We can include a section "About the role" with that overview plus job description summary.
But we must not repeat job title as heading. So we can have About the role
then paragraphs.
Then we have "Job Description" heading in source but we should not duplicate. We'll incorporate content under About the role or Responsibilities.
We need sections: Responsibilities (Essential Duties And Responsibilities). Qualifications (MINIMUM KNOWLEDGE, SKILLS AND ABILITIES). Key Competencies maybe Skills. Communication Skills maybe part of Skills. Additional Information like values (Patient Minded etc.) maybe not needed; could be part of About the role or omitted as boilerplate? It's specific cultural values; could be included under About the role.
We must not include Benefits, Pay, Schedule unless stated. The posting mentions compensation: "EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position..." No actual numbers given. So we should NOT create Pay or Benefits sections because no specific numbers. So omit.
Schedule: not mentioned.
Thus sections: About the role, Responsibilities, Qualifications, Skills (maybe combine Key Competencies and Communication Skills). Could also have a separate Skills section.
We must use - for any list of duties/requirements/benefits. So responsibilities list should be
. Qualifications list also . Skills list also .
We need to preserve all substantive info; do not invent or summarize away detail. So we need to keep each bullet point as is.
Let's extract responsibilities list from "Essential Duties And Responsibilities". It appears as a paragraph with sentences separated by periods but not bullet list. We need to convert to list items. Each sentence seems a duty. We'll split by period after each duty? Let's list them:
- Translate national brand strategy into a territory business strategy and corresponding tactical plan while meeting activity, access, and sales objectives.
- Drive product adoption through pre-call planning, listening, probing, clinical messaging impact, and supporting complex patient access education.
- Build and maintain proficiency in the disease state, patient journey and product knowledge to deliver compelling clinical and diseases state awareness aligned with approved messaging and compliance standards.
- Conduct high-quality virtual customer engagements utilizing approved promotional materials, digital resources, and compliant messaging.
- Establish and maintain productive relationships with ophthalmologists, retina specialists, inherited retinal disease (IRD) specialists, genetic counselors, and other key stakeholders through telephone, video conferencing, email, and approved digital communication channels.
- Leverage digital engagement tools, analytics, and customer insights to prioritize opportunities and maximize business impact.
- Exhibit an ownership mindset by emphasizing customer prioritization, thoughtful resource allocation, and an analytical view of opportunities.
- Monitor and adapt based on lead/lag indicators (identified patients, referral pathways, diagnostic odyssey engagement, specialty pharmacy pull-through) and escalate competitive intelligence and field insights to sales leadership.
- Maintain accurate and timely documentation of customer interactions, account plans, and territory activities within approved CRM systems.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.
We'll keep all.
Qualifications: "MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:" then subpoints: Education, Experience, etc. We need to list each as bullet.
Education: Bachelor’s degree in a related field.
Experience: Minimum of 3-5 years of pharmaceutical, biotechnology, specialty healthcare sales, inside sales, virtual sales, or customer engagement experience with a demonstrated record of business success. Ophthalmology experience strongly preferred. Virtual pharmaceutical sales or omnichannel customer engagement experience preferred. Strong understanding of ophthalmology practices, retina centers, academic medical centers, referral networks, and the ophthalmology market landscape. Knowledge of inherited retinal diseases, ophthalmology treatment pathways, and patient identification processes preferred. Demonstrated ability to develop, execute, and manage strategic account plans in a virtual environment. Proven success in developing customer relationships and influencing treatment adoption through remote engagement channels.
Preferred Qualifications: Existing relationships with ophthalmologists, retina specialists, IRD specialists, genetic counselors, and key opinion leaders (KOLs) are highly valued. Experience supporting therapies that require genetic testing or specialty patient identification processes preferred. Rare disease launch experience preferred. Virtual pharmaceutical sales, inside sales, customer success, tele-sales, or omnichannel engagement experience preferred. Demonstrated success utilizing digital engagement strategies to drive customer adoption and business performance.
We could separate Minimum and Preferred but both are qualifications. We'll list all as bullet points, maybe separate sections? But we only have Qualifications heading; we can include both minimum and preferred under that.
Key Competencies list: Strategic thinking and execution excellence, Demonstrated advanced clinically based selling skills, Collaborative and adaptable ways of working, High-level customer partnership and development, Patient centric mindset, Strong business acumen and market insight with an ownership mindset, Cross-functional influence and collaboration, Adaptability in complex, evolving markets.
Communication Skills list: Effectively communicate approved clinical and scientific information related to the brand to healthcare professionals, ophthalmologists, IRD specialists, genetic counselors, and office staff through virtual engagements. Deliver compelling disease state education and product information while remaining compliant with company policies and regulatory requirements. Conduct impactful video meetings, virtual presentations, webinars, and remote educational programs with healthcare professionals and office personnel.
We could combine Key Competencies and Communication Skills into a Skills section. Or we could have separate Skills and maybe another section like Competencies. But instructions: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples; we can use Skills for competencies and communication. We'll put both under Skills.
We also have "Additional Information" values: Patient Minded - I act with the patient’s best interest in mind. etc. This could be considered part of About the role or maybe omitted as boilerplate? It's specific cultural values; could be included under About the role as a paragraph.
We must remove EEO, scam warning, etc. Also remove duplicated lines. The posting includes repeated sentences about Virtual Territory Business Manager description (two similar paragraphs). We need to preserve all substantive info but not duplicate. We'll combine.
Let's craft HTML.
Structure:
About the role
At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
The Virtual Territory Business Manager (VTBM) is a virtual sales professional responsible for driving demand generation, customer engagement, and business performance within an assigned territory. Reporting to the Regional Sales Director, this role supports both pre-launch and post-launch commercial activities and executes approved strategic and tactical plans to achieve territory objectives. The VTBM drives launch readiness, successful product commercialization, and sustaining business growth within assigned territory through primarily digital and remote interactions. As the primary point of contact for the eye care community, the VTBM develops trusted partnerships with Retina specialists, comprehensive ophthalmologists, optometrists, genetic counselors, academic medical centers, referral networks, and other key healthcare stakeholders to educate on disease state, identify appropriate patients, and support the adoption of innovative therapies. By leveraging customer insights, market analytics, competitive intelligence, and territory performance data, the VTBM identifies opportunities, prioritizes accounts, anticipates barriers to adoption, and implements targeted strategies that accelerate market uptake and optimize territory performance. Working collaboratively with cross-functional partners including Market Access, Marketing, Medical Affairs, Commercial Operations, and other field-based teams, the VTBM ensures coordinated execution of launch strategies, customer engagement initiatives, and access solutions that enhance customer experience and support patient access. The Virtual Territory Business Manager must demonstrate effective virtual account management skills and engage nurses, pharmacists, physicians, genetic counselors, office administrators, and support staff through digital platforms to increase awareness of the brand and disease state.
Then Responsibilities:
Responsibilities
- Translate national brand strategy into a territory business strategy and corresponding tactical plan while meeting activity, access, and sales objectives.
- Drive product adoption through pre-call planning, listening, probing, clinical messaging impact, and supporting complex patient access education.
- Build and maintain proficiency in the disease state, patient journey and product knowledge to deliver compelling clinical and disease state awareness aligned with approved messaging and compliance standards.
- Conduct high-quality virtual customer engagements utilizing approved promotional materials, digital resources, and compliant messaging.
- Establish and maintain productive relationships with ophthalmologists, retina specialists, inherited retinal disease (IRD) specialists, genetic counselors, and other key stakeholders through telephone, video conferencing, email, and approved digital communication channels.
- Leverage digital engagement tools, analytics, and customer insights to prioritize opportunities and maximize business impact.
- Exhibit an ownership mindset by emphasizing customer prioritization, thoughtful resource allocation, and an analytical view of opportunities.
- Monitor and adapt based on lead/lag indicators (identified patients, referral pathways, diagnostic odyssey engagement, specialty pharmacy pull-through) and escalate competitive intelligence and field insights to sales leadership.
- Maintain accurate and timely documentation of customer interactions, account plans, and territory activities within approved CRM systems.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.
Qualifications:
Qualifications
- Education: Bachelor’s degree in a related field.
- Experience: Minimum of 3-5 years of pharmaceutical, biotechnology, specialty healthcare sales, inside sales, virtual sales, or customer engagement experience with a demonstrated record of business success. Ophthalmology experience strongly preferred. Virtual pharmaceutical sales or omnichannel customer engagement experience preferred. Strong understanding of ophthalmology practices, retina centers, academic medical centers, referral networks, and the ophthalmology market landscape. Knowledge of inherited retinal diseases, ophthalmology treatment pathways, and
- . Qualifications list also
- Translate national brand strategy into a territory business strategy and corresponding tactical plan while meeting activity, access, and sales objectives.
- Drive product adoption through pre-call planning, listening, probing, clinical messaging impact, and supporting complex patient access education.
- Build and maintain proficiency in the disease state, patient journey and product knowledge to deliver compelling clinical and disease state awareness aligned with approved messaging and compliance standards.
- Conduct high-quality virtual customer engagements utilizing approved promotional materials, digital resources, and compliant messaging.
- Establish and maintain productive relationships with ophthalmologists, retina specialists, inherited retinal disease (IRD) specialists, genetic counselors, and other key stakeholders through telephone, video conferencing, email, and approved digital communication channels.
- Leverage digital engagement tools, analytics, and customer insights to prioritize opportunities and maximize business impact.
- Exhibit an ownership mindset by emphasizing customer prioritization, thoughtful resource allocation, and an analytical view of opportunities.
- Monitor and adapt based on lead/lag indicators (identified patients, referral pathways, diagnostic odyssey engagement, specialty pharmacy pull-through) and escalate competitive intelligence and field insights to sales leadership.
- Maintain accurate and timely documentation of customer interactions, account plans, and territory activities within approved CRM systems.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.
- Education: Bachelor’s degree in a related field.
- Experience: Minimum of 3-5 years of pharmaceutical, biotechnology, specialty healthcare sales, inside sales, virtual sales, or customer engagement experience with a demonstrated record of business success. Ophthalmology experience strongly preferred. Virtual pharmaceutical sales or omnichannel customer engagement experience preferred. Strong understanding of ophthalmology practices, retina centers, academic medical centers, referral networks, and the ophthalmology market landscape. Knowledge of inherited retinal diseases, ophthalmology treatment pathways, and
- . Skills list also
- .
We need to preserve all substantive info; do not invent or summarize away detail. So we need to keep each bullet point as is.
Let's extract responsibilities list from "Essential Duties And Responsibilities". It appears as a paragraph with sentences separated by periods but not bullet list. We need to convert to list items. Each sentence seems a duty. We'll split by period after each duty? Let's list them:
- Translate national brand strategy into a territory business strategy and corresponding tactical plan while meeting activity, access, and sales objectives.
- Drive product adoption through pre-call planning, listening, probing, clinical messaging impact, and supporting complex patient access education.
- Build and maintain proficiency in the disease state, patient journey and product knowledge to deliver compelling clinical and diseases state awareness aligned with approved messaging and compliance standards.
- Conduct high-quality virtual customer engagements utilizing approved promotional materials, digital resources, and compliant messaging.
- Establish and maintain productive relationships with ophthalmologists, retina specialists, inherited retinal disease (IRD) specialists, genetic counselors, and other key stakeholders through telephone, video conferencing, email, and approved digital communication channels.
- Leverage digital engagement tools, analytics, and customer insights to prioritize opportunities and maximize business impact.
- Exhibit an ownership mindset by emphasizing customer prioritization, thoughtful resource allocation, and an analytical view of opportunities.
- Monitor and adapt based on lead/lag indicators (identified patients, referral pathways, diagnostic odyssey engagement, specialty pharmacy pull-through) and escalate competitive intelligence and field insights to sales leadership.
- Maintain accurate and timely documentation of customer interactions, account plans, and territory activities within approved CRM systems.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.
We'll keep all.
Qualifications: "MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:" then subpoints: Education, Experience, etc. We need to list each as bullet.
Education: Bachelor’s degree in a related field.
Experience: Minimum of 3-5 years of pharmaceutical, biotechnology, specialty healthcare sales, inside sales, virtual sales, or customer engagement experience with a demonstrated record of business success. Ophthalmology experience strongly preferred. Virtual pharmaceutical sales or omnichannel customer engagement experience preferred. Strong understanding of ophthalmology practices, retina centers, academic medical centers, referral networks, and the ophthalmology market landscape. Knowledge of inherited retinal diseases, ophthalmology treatment pathways, and patient identification processes preferred. Demonstrated ability to develop, execute, and manage strategic account plans in a virtual environment. Proven success in developing customer relationships and influencing treatment adoption through remote engagement channels.
Preferred Qualifications: Existing relationships with ophthalmologists, retina specialists, IRD specialists, genetic counselors, and key opinion leaders (KOLs) are highly valued. Experience supporting therapies that require genetic testing or specialty patient identification processes preferred. Rare disease launch experience preferred. Virtual pharmaceutical sales, inside sales, customer success, tele-sales, or omnichannel engagement experience preferred. Demonstrated success utilizing digital engagement strategies to drive customer adoption and business performance.
We could separate Minimum and Preferred but both are qualifications. We'll list all as bullet points, maybe separate sections? But we only have Qualifications heading; we can include both minimum and preferred under that.
Key Competencies list: Strategic thinking and execution excellence, Demonstrated advanced clinically based selling skills, Collaborative and adaptable ways of working, High-level customer partnership and development, Patient centric mindset, Strong business acumen and market insight with an ownership mindset, Cross-functional influence and collaboration, Adaptability in complex, evolving markets.
Communication Skills list: Effectively communicate approved clinical and scientific information related to the brand to healthcare professionals, ophthalmologists, IRD specialists, genetic counselors, and office staff through virtual engagements. Deliver compelling disease state education and product information while remaining compliant with company policies and regulatory requirements. Conduct impactful video meetings, virtual presentations, webinars, and remote educational programs with healthcare professionals and office personnel.
We could combine Key Competencies and Communication Skills into a Skills section. Or we could have separate Skills and maybe another section like Competencies. But instructions: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples; we can use Skills for competencies and communication. We'll put both under Skills.
We also have "Additional Information" values: Patient Minded - I act with the patient’s best interest in mind. etc. This could be considered part of About the role or maybe omitted as boilerplate? It's specific cultural values; could be included under About the role as a paragraph.
We must remove EEO, scam warning, etc. Also remove duplicated lines. The posting includes repeated sentences about Virtual Territory Business Manager description (two similar paragraphs). We need to preserve all substantive info but not duplicate. We'll combine.
Let's craft HTML.
Structure:
About the role
At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
The Virtual Territory Business Manager (VTBM) is a virtual sales professional responsible for driving demand generation, customer engagement, and business performance within an assigned territory. Reporting to the Regional Sales Director, this role supports both pre-launch and post-launch commercial activities and executes approved strategic and tactical plans to achieve territory objectives. The VTBM drives launch readiness, successful product commercialization, and sustaining business growth within assigned territory through primarily digital and remote interactions. As the primary point of contact for the eye care community, the VTBM develops trusted partnerships with Retina specialists, comprehensive ophthalmologists, optometrists, genetic counselors, academic medical centers, referral networks, and other key healthcare stakeholders to educate on disease state, identify appropriate patients, and support the adoption of innovative therapies. By leveraging customer insights, market analytics, competitive intelligence, and territory performance data, the VTBM identifies opportunities, prioritizes accounts, anticipates barriers to adoption, and implements targeted strategies that accelerate market uptake and optimize territory performance. Working collaboratively with cross-functional partners including Market Access, Marketing, Medical Affairs, Commercial Operations, and other field-based teams, the VTBM ensures coordinated execution of launch strategies, customer engagement initiatives, and access solutions that enhance customer experience and support patient access. The Virtual Territory Business Manager must demonstrate effective virtual account management skills and engage nurses, pharmacists, physicians, genetic counselors, office administrators, and support staff through digital platforms to increase awareness of the brand and disease state.
Then Responsibilities: