Enterprise Account Manager (WEST REGION) - Remote, USA

Responsible for

Winning new Enterprise accounts and growing existing business with Enterprise solutions to meet revenue and profit targets.

About the role

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

• Owning a book of roughly 100 existing Enterprise customers across the Northeast — about $4M in ARR — and measuring performance on time to value, secure renewal, and upsell/cross-sell.
• Keeping a wide book moving by spotting renewals early, identifying underused products, and exploring new use cases.
• Measuring success against three key metrics: time to value, secure renewal, and upsell/cross-sell.
• Generating consistent expansion across the book, not relying on easy wins.
• Partnering with Account Executives on larger deals, sourcing, setting up, and stepping back in as the relationship owner when a deal closes.

Requirements

• 2–4 years in Account Management, Customer Success, or a comparable customer-facing commercial role, ideally in B2B SaaS.
• A track record of carrying retention and expansion targets, not just managing relationships.
• The discipline to run a wide book — prioritizing across many accounts, not going deep on a few.
• Clear, direct communication with customers and internal partners, especially at the handoff between teams.
• Experience selling or supporting IT, security, or remote-connectivity software.
• A history of partnering with AEs or sales counterparts on larger deals.
• Multi-year and multi-product expansion experience.

Qualifications

• Work location is Remote, USA. (Ideal candidates are located in the WEST Region, USA)
• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and business casual dress code

Benefits

• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

Pay

• Competitive compensation including stock-based options

Schedule

• Full-time