Virtual Technician (Telemetry) - Virtual Care ONSITE (Nights)

Job Summary

While working in the Virtual Technician role, you will be assigned as either a Monitor Tech or the vSitter depending upon the staffing needs for your shift. The Monitor Tech provides technical support for the acquisition and interpretation of cardiac tracings needed to diagnose or rule-out cardiac disease in an inpatient population using hardwired or wireless cardiac monitoring equipment. May also provide oversight of pulse oximetry monitoring. The vSitter provides technological support using monitors and phones to keep patients safe for a specified population that meets detailed criteria. Provides education on the V-Sitter process to the patient, family/friends and unit staff.

POSITION HOURS

• Three (3) 12-hour shifts per week
• 6:45 p.m. - 7:15 a.m.

LOCATION

This is a fully on-site position located at our Crystal Terrace building in Nashville TN. This role cannot accommodate remote work.

Key Responsibilities

• Accurately admits patients requiring vSitting or monitoring to the monitoring software system.
• Acquires, measures, and provides initial interpretation of electrocardiogram waveforms per protocol and upon request from providers and/or nurses.
• Imports waveforms into the patient's electronic medical record.
• Identifies and communicates abnormal and/or significant changes in cardiac rhythms and pulse oximetry readings to the unit staff in the appropriate time frame per protocol.
• Notifies unit staff of leads off and low batteries.
• Identifies and communicates safety concerns to the unit staff in the appropriate time frame per protocol.
• Notifies the Patient Safety Partner runner if adjustments are needed to the equipment.
• Serves as a resource to unit staff for camera placement, equipment management and troubleshooting of V-Sitting monitoring equipment.

Technical Capabilities

• Data Interpretation (Novice)
• Cardiac Monitoring (Novice)
• Medical Terminology & Documentation (Novice)
• Medical Devices (Fundamental Awareness)

Core Accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

Position Qualifications

• Experience Level: 1 year
• Education: High School Diploma or GED

Relevant Work Experience

• Experience in technical support for cardiac monitoring equipment.
• Experience in providing oversight of pulse oximetry monitoring.
• Experience in educating patients, family/friends and unit staff on the V-Sitter process.

Position Qualifications

• Certifications: None specifically required.
• Work Experience: Relevant experience in a healthcare setting, preferably in a technical support role.

Benefits

• Comprehensive benefits package including health, disability, retirement and wellness offerings.

EEO/Vets/Disabled

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.