Virtual Sales Manager - Sleep - Remote

About the role

The Remote-based Virtual Sales Manager (VSM) - Sleep will serve as a vital role to the EVERSANA’s Client partnership by meeting and exceeding assigned national sales goals. Our VSM will establish working relationships with their virtual team and the client. This person will hire, lead, coach and manage their team on our client’s obstructive sleep apnea product.

Responsibilities

• Oversee daily activities and provide ongoing team & virtual sales leadership.
• Work as liaison between the Client’s sales leadership and EVERSANA for daily requests.
• Closely work with Client field leadership and ensure full integration within the Client’s team.
• Responsible for effective program oversight serving as the single point of contact for the Client.
• Participate in marketing strategy discussions as well as provide input on targeting, messaging, and collateral needs during both pre-launch and post-launch phases.
• Develop call guides for the virtual sales team using sales goals and product messaging provided by the Client.
• Monitor sales metrics and coach the virtual sales team to meet or exceed assigned brand performance objectives and/or KPI objectives while ensuring appropriate therapeutic use.
• Report summary level data on Reps’ weekly stats, call trending, program summary, and other tracked KPIs as required by both the Client and EVERSANA key program stakeholders.
• Lead monthly and quarterly business reviews with the Client to foster collaboration, alignment and learning.
• Create and lead a sample management process to ensure the team is following standard HCP sampling guidance agreed to with the Client.
• Serve as the team point of contact for all technical issues with CRM.
• Create and maintain program documentation such as SOPs, work instructions, list management, CRM configuration and project tracking.
• Maintain excellent working knowledge of company and department policies and procedures, as well as PDMA, compliance, and regulatory policies and guidelines.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Qualifications

• Four-year Bachelor's degree from an accredited university or college OR equivalent experience required.
• 4+ years managing virtual sales teams, in the healthcare/pharma environment.
• 2+ years in a virtual pharmaceutical sales capacity, inside sales, customer success, tele-sales, or omnichannel engagement.
• Excellent interpersonal and team management skills.
• Experience with both Client alignment and the needed interactions at all levels.
• Proficient at Microsoft Word, Excel, PowerPoint & SharePoint.
• Strong analytical and organizational skills.

Skills

• Experience in sleep medicine, pulmonology, Ear/Nose/Throat (ENT), neuromuscular, or respiratory markets.
• Prior launch experience highly desirable.
• Experience in cross functional, collaborative roles.
• Demonstrated success utilizing digital engagement strategies to drive customer adoption and business performance.

Benefits

EVERSANA offers a competitive salary, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.