Virtual Sales Manager - Remote

We need to output HTML fragment with sections: About the role? Actually the posting includes a description before "Job Description". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content. We have content: Overview (company description) maybe "About the role"? The job description includes responsibilities, duties, people leadership, qualifications, etc. There's also "Additional Information" with values (Patient Minded etc). Also there is compensation note: "EVERSANA is committed to providing competitive salaries and benefits..." but no specific salary range or benefits details. So we should not create Pay/Benefits/Schedule sections unless actual specifics given. There's no explicit salary numbers, benefits list, schedule details. So we omit those sections. We need to include sections: About the role (maybe a brief overview), Responsibilities (Essential Duties And Responsibilities + People Leadership and Team Development), Qualifications (MINIMUM KNOWLEDGE, SKILLS AND ABILITIES + Preferred Qualifications), Skills? Could combine within Qualifications. But we can have separate Skills section if there is explicit skill list. The qualifications include skills like interpersonal, team management, proficient at MS Office, analytical, organizational. Could put under Skills. But instruction: prefer few substantive sections over many thin ones. So we could have About the role, Responsibilities, Qualifications (including skills). Or we could have Responsibilities and Qualifications. Also maybe "Additional Information" could be under "Values" but not a standard heading; we could omit as not requested. The instruction says use headings from list; we can also add other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when appropriate. We can also add other headings if needed? Probably stick to those. Thus we will output:

About the role

... (company overview and role summary)

Responsibilities

• ... list each duty

Qualifications

• ... minimum requirements

Skills

• ... skills

but that may be thin. Better: combine qualifications and skills into one Qualifications section with subpoints. We must preserve all substantive information; not invent or summarize away detail. So we need to keep all duties as list items, not omit any. Let's extract duties: Essential Duties And Responsibilities bullet list (looks like sentences separated by periods). We need to split into list items. List: - Oversee daily activities and provide ongoing team & virtual sales leadership. - Act as liaison between the Client’s sales leadership and EVERSANA for daily requests. - Work closely with Client field leadership and ensure full integration within the Client’s team. - Responsible for effective program oversight serving as the single point of contact for the Client. - Participate in marketing strategy discussions as well as provide input on targeting, messaging, and collateral needs during both pre-launch and post-launch phases. - Utilize sales goals and product messaging provided by Client to develop call guides for the virtual sales team. - Monitor sales metrics and coach the virtual sales team to meet or exceed assigned brand performance objectives and/or KPI objectives while ensuring appropriate therapeutic use. - Reporting tasks to include summary level data on Reps’ weekly stats, call trending, program summary, and other tracked KPIs as required by both the Client and EVERSANA key program stakeholders. - Build and lead monthly and quarterly business reviews with the Client. Establish a regular cadence of meetings with the Client to foster collaboration, alignment and learning. - Serve as the team point of contact for all technical issues with CRM. - Co-Create and maintain program documentation such as SOPs, work instructions, list management, CRM configuration and project tracking. - Maintain excellent working knowledge of company and department policies and procedures, as well as PDMA, compliance, and regulatory policies and guidelines. - Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. - All other duties as assigned. People Leadership and Team Development bullet list: - Manage and lead a team of virtual sales representatives to include ownership of team productivity, staffing needs, and team culture. - Facilitate ongoing team and individual development and performance management. - Foster an environment that rewards compliance, patient centricity, collaboration, achievement and encourages the advancement and retention of exceptional employees. - Establish performance expectations and oversee activity of direct reports including adherence to policies and compliance as established by EVERSANA and the Client. - Monitor calls and schedule virtual ride-along to coach the team on effectiveness and adherence to on-label promotion of the represented product. - Ensure team adheres to all EVERSANA and Client expense management guidance and policies in travel and promotion. - Determine role objectives, work methods and performance standards while reviewing performance relative to Client objectives with each virtual sales rep. - Authorize and communicate salary changes, promotions, transfers, discipline & discharge as well as administer all other personnel actions as needed by the program and Client. - Initial and ongoing training of virtual sales reps on systems, processes/procedures, compliance, customer service, sales and products. We need to keep all. Qualifications: MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: - Education: Four-year Bachelor's degree from an accredited university or college OR equivalent experience required - Experience: 4+ years managing virtual sales teams, in the healthcare/pharma environment. - 2+ years in a virtual pharmaceutical sales capacity, inside sales, customer success, tele-sales, or omnichannel engagement. - Excellent interpersonal and team management skills. - Experience with both Client alignment and the needed interactions at all levels. - Proficient at Microsoft Word, Excel, PowerPoint & SharePoint. - Strong analytical and organizational skills. Preferred Qualifications: - Existing relationships with ophthalmologists, retina specialists, IRD specialists, genetic counselors, and key opinion leaders (KOLs) are highly valued. - Experience supporting therapies that require genetic testing or specialty patient identification processes preferred. - Rare disease launch experience preferred. - Experience in cross functional, collaborative roles. - Demonstrated success utilizing digital engagement strategies to drive customer adoption and business performance. We could combine both under Qualifications. We also have "Additional Information" values (Patient Minded etc). Not a standard heading; could be omitted as not requested. But it's substantive info about company values. Could we put under "About the role"? Probably not. The instruction says we can include sections only when posting has real, specific content for it. It didn't forbid adding other sections not in the list, but gave examples. Safer to stick to list headings. We could incorporate those values into About the role paragraph. Thus About the role paragraph: combine company overview and role summary. Company overview: At EVERSANA, we are proud to be a Great Place to Work across the globe... etc up to "Join us! Across our growing organization, we embrace diversity..." That's a lot. We need to preserve all substantive information; cannot omit. So we need to include that paragraph in About the role. Thus About the role will be a

containing that entire block (maybe multiple sentences). Ensure we don't include headings inside. Now Responsibilities:

with each duty as
• . Qualifications: maybe split into Education, Experience, Skills, Preferred. But we can just list all as
• items. We must not create Pay/Benefits/Schedule sections because no specifics. Now output only HTML fragment. Let's craft. Check for any boilerplate to remove: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. We need to remove lines like "Our team is aware of recent fraudulent job offers..." and the following paragraphs about recruitment fraud, EEO, etc. Also remove "Follow us on LinkedIn | Twitter". Also remove "EVERSANA is committed to providing competitive salaries and benefits..."? That's not boilerplate but it's about compensation but no specifics; we should not create Pay/Benefits section, but we can keep that sentence in About the role? It's about compensation but not specific; we could include it in About the role as it's substantive but not a heading. However instruction: do not create Pay/Schedule/Benefits sections unless posting actually states them. It's okay to mention compensation in About the role as prose. So we can keep that sentence. But we need to remove the fraud warning and EEO etc. Let's identify those paragraphs: - "Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA." - "EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time." - "From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com." - "Follow us on LinkedIn | Twitter" We need to remove those. Also remove duplicated lines? Not seeing duplicates. Now compile About the role paragraph: Should include the initial fluff up to "Join us!" plus maybe the EVERSANA commitment to competitive salaries etc? That paragraph is after the Additional Information? Actually after Additional Information there is the compensation paragraph then EEO etc. We'll keep the compensation paragraph (since it's substantive but not specific) in About the role. Thus About the role paragraph will be: "At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies