Virtual Risk Control Representative

About the role

Conducts virtual risk control and self-surveys to determine potential hazards and risk factors relating to underwriting/risk selection.
Writes technically detailed reports that provide a clear assessment of risk and clearly articulates recommendations.
Consults with clients on ways to control hazards to reduce or prevent losses.
Influences clients to implement recommendations.
Explains how their recommendations or department value-added programs can help minimize risks.
Provides technical advice/assistance and account information to underwriting business partners, insureds, and other customers for analysis and to ensure superior customer service.
Uses automated workflows to review responses to recommendations submitted by insureds and agents.
Refers incomplete recommendations to underwriting team members.
Recognizes opportunities to provide risk control products and services that can help reduce losses.
Plans and schedules risk control evaluations with insureds and researches risks via internal and external resources in order to complete evaluations.

Responsibilities

• Conducts virtual risk control and self-surveys to determine potential hazards and risk factors relating to underwriting/risk selection.
• Writes technically detailed reports that provide a clear assessment of risk and clearly articulates recommendations.
• Consults with clients on ways to control hazards to reduce or prevent losses.
• Influences clients to implement recommendations.
• Explains how their recommendations or department value-added programs can help minimize risks.
• Provides technical advice/assistance and account information to underwriting business partners, insureds, and other customers for analysis and to ensure superior customer service.
• Uses automated workflows to review responses to recommendations submitted by insureds and agents.
• Refers incomplete recommendations to underwriting team members.
• Recognizes opportunities to provide risk control products and services that can help reduce losses.
• Plans and schedules risk control evaluations with insureds and researches risks via internal and external resources in order to complete evaluations.

Requirements

• Bachelor’s degree in risk management, safety/health, or related field.
• Internship or co-op experience in risk/loss control, risk management, occupational safety, fire protection, or related field – OR – 2 years of commercial lines experience.
• Valid driver’s license and a satisfactory driving record.
• 2 years of experience in risk control with multi-line commercial insurance background highly desirable.
• Continued education in related field and/or insurance coursework highly desirable.

Qualifications

• Bachelor’s degree in risk management, safety/health, or related field.
• Internship or co-op experience in risk/loss control, risk management, occupational safety, fire protection, or related field – OR – 2 years of commercial lines experience.
• Valid driver’s license and a satisfactory driving record.
• 2 years of experience in risk control with multi-line commercial insurance background highly desirable.
• Continued education in related field and/or insurance coursework highly desirable.

Skills

• Strong technical knowledge.
• Excellent communication and customer service skills.
• Curiosity and enjoyment of seeking additional information.
• Ability to create a vision for change and engage others to implement change.
• Service-focused approach.
• Effective prioritization and delivery of work.

Benefits

Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance
Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
Community: Charitable Match; paid volunteer time; team sponsorships
Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more

Pay

Salary with bonus plan

Schedule

Flexible Scheduling Opportunities