Virtual - Outbound Business Sales Representative

Job Summary

Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers.

Core Responsibilities

• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques.
• Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
• Solicit referrals for potential new prospects and close web leads.
• Partner with field to provide referral of complex opportunities to the outside sales organization.
• Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.
• Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.
• Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Qualifications

• Selling Comcast Business Mobile is a requirement
• Wireless experience strongly preferred
• Working a sales funnel is a requirement
• Sales experience is a requirement

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Techical Knowledge
• Adaptability
• Resilience
• Critical Thinking Problem Solving
• Communication
• Professional Integrity

Benefits

• Base Pay: $16.35
• Total Target Compensation (Base Pay plus Targeted Commission): $30.77
• Commission under the terms of an applicable plan
• Bonus
• Best-in-class Benefits