Virtual Mail Operations Specialist - FL
Catapult Federal Services · Fort Lauderdale, FL · 1 mo ago
OTHR$21/hrFull-time
Position Overview
LegalZoom is seeking a Virtual Mail Delivery Operations Specialist to join its growing Virtual Mail team in Fort Lauderdale.
Responsibilities
- Receive, sort, process, and prepare incoming mail and packages
- Scan envelopes and associate documents with customer accounts
- Perform data entry and maintain accurate records
- Track shipments and package logistics
- Pack and route mail to designated processing facilities
- Review spreadsheets and investigate operational discrepancies
- Complete quality control reviews to ensure accuracy
- Maintain daily productivity and processing targets
- Communicate effectively with remote leadership and team members
- Escalate issues and ask questions when clarification is needed
Qualifications
- Strong attention to detail and organizational skills
- Comfortable using computers, scanners, and digital tools
- Experience with data entry and spreadsheets preferred
- Familiarity with Google Workspace (Google Sheets, Gmail, Google Meet) is a plus
- Ability to work independently with limited supervision
- Reliable attendance and punctuality
- Ability to lift and move packages and carts up to 50 pounds as needed