Virtual Interview -Wireles Sales College Station, Tyler, Amarilo,Georgetown

Key Responsibilities

• Engage customers and present telecommunications products and services proactively
• Comfortable selling mobile, internet, cable, TV, and related support services
• Identify customer needs and recommend the right products or service packages
• Upsell and cross-sell products to maximize sales opportunities
• Meet or exceed individual sales goals, commission goals, and store performance expectations
• Explain products, services, pricing, and promotions clearly to customers
• Provide a positive, professional, and solution-focused customer experience
• Create long-term brand loyalty through customer relationships
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons preferred
• Wireless, mobile, cable, internet, telecommunications, or broader retail sales experience is strongly preferred
• High school diploma or GED preferred
• Experience proactively approaching walk-in customers and explaining pricing and promotions clearly to customers
• Experience building long-term customer relationships and handling solution-focused customer conversations
• Eligible to work in the United States
• Available to work evenings, weekends, and holidays
• Able to stand for extended periods of time and lift up to 35 lbs
• Experience hitting commission goals, upselling and cross-selling, and working in a fast-paced retail store environment is a plus
• Willingness to support nearby stores within a 35-mile radius, along with reliable transportation, is a plus