Virtual Interview for RedLion Mobile- Roslyn, Riverhead, and Roslyn

Virtual Interview Hiring Event – Long Island
Thursday, August 27th between 12 pm and 2 pm via Zoom

About the role

Join one of the fastest-growing telecommunications companies in the country as a Retail Sales Representative. You’ll work in our retail stores, helping residential customers connect to fiber-powered Internet, Mobile, TV, and voice services offered by Optimum Communications, a major U.S. telecommunications provider serving customers across 21 states.

Responsibilities

• Sales & Product Knowledge
  • Engage customers and present telecommunications products and services proactively
  • Sell mobile, internet, cable, TV, and related support services
  • Identify customer needs and recommend the right products or service packages
  • Upsell and cross-sell products to maximize sales opportunities
  • Meet or exceed individual sales goals, commission goals, and store performance expectations
  • Explain products, services, pricing, and promotions clearly to customers
• Customer Experience
  • Provide a positive, professional, and solution-focused customer experience
  • Build customer relationships and create long-term brand loyalty
  • Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals
• Team & Organizational Success
  • Be reliable, punctual, and work scheduled shifts
  • Collaborate with team members and contribute to a supportive, performance-driven culture
  • Support nearby store locations within a 35-mile radius when needed; reliable transportation required
  • Work in person at the assigned retail store location

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons preferred; wireless, mobile, cable, internet, telecommunications, or broader retail sales experience is strongly preferred
• High school diploma or GED preferred
• Experience proactively approaching walk-in customers and explaining pricing and promotions clearly
• Experience building long-term customer relationships and handling solution-focused customer conversations
• Must be eligible to work in the United States
• Must be available to work evenings, weekends, and holidays
• Must be able to stand for extended periods of time and lift up to 35 lbs
• Experience hitting commission goals, upselling and cross-selling, and working in a fast-paced retail store environment is a plus
• Willingness to support nearby stores within a 35-mile radius, along with reliable transportation, is a plus

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers