Virtual Interview for RedLion Mobile- Roslyn, Riverhead, and Roslyn

Virtual Interview Hiring Event – Long Island
Thursday, August 27th between 12 pm and 2 pm via Zoom

About the role

Join one of the fastest-growing telecommunications companies in the country as a Retail Sales Representative. You’ll work in our retail stores, helping residential customers connect to fiber-powered Internet, Mobile, TV, and voice services offered by Optimum Communications across 21 states.

Responsibilities

• Engage customers and present telecommunications products and services proactively.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend the right products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Explain products, services, pricing, and promotions clearly to customers.
• Provide a positive, professional, and solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Be reliable, punctual, and work scheduled shifts.
• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Support nearby store locations within a 35-mile radius when needed; reliable transportation required.
• Work in person at the assigned retail store location.

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons; wireless, mobile, cable, internet, telecommunications, or broader retail sales experience strongly preferred.
• High school diploma or GED preferred.
• Experience proactively approaching walk-in customers and explaining pricing and promotions clearly.
• Experience building long-term customer relationships and handling solution-focused customer conversations.
• Eligible to work in the United States.
• Available to work evenings, weekends, and holidays.
• Able to stand for extended periods and lift up to 35 lbs.
• Experience hitting commission goals, upselling and cross-selling, and working in a fast-paced retail store environment is a plus.
• Willingness to support nearby stores within a 35-mile radius, along with reliable transportation, is a plus.

Benefits

• Medical, Dental, Vision, and 401(k).
• Paid training and onboarding.
• Monthly commission opportunities.
• Internal promotion and advancement opportunities.
• Employee growth and rewards programs.
• Annual all-expenses-paid trip opportunity for top performers.