Virtual Intake Nurse

About the role

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Virtual Intake Nurse based in the United States. This role is a high-impact clinical position focused on guiding members through virtual enrollment and intake into innovative, technology-enabled care programs designed to improve chronic metabolic health outcomes.

Responsibilities

• Review member medical histories, lab results, medications, and clinical documentation to assess eligibility for enrollment in care programs.
• Apply established intake protocols, decision trees, and clinical assessment frameworks to ensure accurate and consistent enrollment decisions.
• Cook up across multidisciplinary care teams, including nurses, providers, health coaches, and operations staff, to support a seamless member onboarding experience.
• Escalate cases to providers when additional clinical evaluation is required and ensure appropriate program placement decisions.
• Utilize digital tools, dashboards, and tracking systems to manage intake workflows, documentation, and communication efficiently.
• Provide timely, accurate clinical documentation and maintain strict adherence to confidentiality, quality standards, and SOPs.
• Support continuous improvement efforts by contributing to workflow optimization, quality initiatives, and care process enhancements.

Requirements

• Active and unencumbered Registered Nurse (RN) license, with compact licensure required and additional state licenses preferred.
• Minimum of 4 years of nursing experience across hospital, ambulatory care, primary care, case management, or health plan environments.
• Experience in triage, intake, care coordination, case management, or population health strongly preferred.
• Bachelor of Science in Nursing (BSN) required; Master of Science in Nursing (MSN) a plus.
• Strong clinical assessment skills with experience using protocols, decision trees, and structured care frameworks.
• Proficiency in motivational interviewing and patient engagement techniques to support behavior change and adherence.
• Comfort working with digital health tools, virtual care platforms, and multiple electronic systems simultaneously.
• Excellent communication, organizational, and time management skills with the ability to manage competing priorities.
• Ability to thrive in a fast-paced, evolving environment with a high degree of autonomy and collaboration.
• Spanish fluency is preferred but not required.

Benefits

• Annual salary range: $80,000 - $85,000 USD
• 100% employer-sponsored healthcare coverage (medical, dental, and vision) for employees, with partial coverage for dependents
• Equity participation opportunity in a high-growth digital health organization
• Unlimited PTO with manager approval and strong work-life flexibility
• Full remote work environment within the United States
• 16 weeks of fully paid parental leave for birth parents and 8 weeks for non-birth parents
• 401(k) retirement savings plan
• Opportunity to work in an innovative, AI-enabled healthcare environment focused on chronic disease reversal
• Collaborative, mission-driven clinical team culture with strong emphasis on professional development.