Virtual Hiring Event for Retail Sales Associate 21st OCT MIDDLETOWN | Route 211
About the role
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since 1993, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand.
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
Hiring Event: Wednesday, October 21, 2026, 12:00 pm – 4:00 pm (EST) at Arch Telecom, 469 Route 211 E, Orange, Middletown, NY 10940. Virtual option: Teams meeting link.
Responsibilities
- Learn and build proficiency in customer service, while concurrently providing a best-in-class customer experience and building loyalty
- Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
- Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store