Virtual Emergency Department Triage Nurse

About the role

VirtuAlly is an innovative virtual care company based in Charleston, South Carolina, experiencing rapid growth as we transform healthcare delivery. Our virtual nursing model supports patients and care teams during critical moments of care, enhancing safety, efficiency, and quality outcomes. Our work is guided by our core values: Be Authentic, Be Compassionate, Celebrate, and Aspire.

Primary Responsibilities (ED-Focused)

• Conduct virtual triage assessments for Emergency Department patients using established acuity scales (e.g., ESI or facility-specific protocols)
• Perform rapid, focused patient assessments to determine acuity level, clinical risk, and urgent care needs
• Support early identification of clinical deterioration, including sepsis, stroke, and other time-sensitive conditions
• Collaborate in real time with bedside nurses, providers, and ED leadership to support safe patient prioritization and throughput
• Complete and/or support triage documentation, nursing assessments, and ED intake documentation within the EMR
• Review EMR data to ensure completeness, accuracy, and compliance with Emergency Department quality measures
• Absorb and/or support medication reconciliation, allergy verification, and initial safety screenings
• Provide patient and family education regarding ED processes, wait times, and next steps in care
• Support standardized workflows to reduce left-without-being-seen (LWBS) events and improve patient experience
• Practice in alignment with VirtuAlly’s core values and evidence-based emergency nursing standards

Qualifications

• Active, unrestricted South Carolina RN license OR a valid, active multistate compact RN license issued by South Carolina or North Carolina
• Current Basic Life Support (BLS) certification (ACLS preferred, if applicable)
• Minimum of 5 years RN experience, with at least 2 years in Emergency Department or acute care settings
• Strong clinical assessment and critical thinking skills in high-acuity environments
• Ability to multitask and make rapid, sound clinical decisions
• Technical proficiency with EMR systems and multiple software applications
• Ability to work independently from a designated, private home workspace

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