Virtual Desktop Infrastructure (VDI) Engineer

Responsibilities

• Manage and maintain 10ZiG thin-client environments hosted in AWS, including device configurations, firmware updates, security patches, certificates, and endpoint enrollment
• Configure and support VDI environments, including Azure Virtual Desktop (AVD), AWS WorkSpaces, and Horizon
• Build and maintain virtual desktop images, user profiles, applications, host pools, and scaling configurations
• Test VDI performance and compatibility, gather user feedback, and make improvements to desktop environments
• Work with Information System Security Officers (ISSOs) to support security compliance and continuous monitoring requirements
• Apply and maintain DISA STIGs across virtual desktops, Active Directory, thin clients, and cloud resources
• Support ATO and CTO activities by preparing technical documentation, testing configurations, and gathering required evidence
• Develop and maintain technical documentation, including CONOPS, SOPs, and system architecture documentation

Qualifications/Experience

• Preferred VDI Administration: experience administering at least one of the primary VDI platforms (AVD, AWS WorkSpaces, Horizon)
• Endpoint Management: Experience configuring and operating 10ZiG Manager or equivalent thin-client deployment consoles
• Scripting & Automation: Proficiency with scripting languages (PowerShell, Bash, or Python) to automate template deployment, cloud resource scheduling, and user profile management
• Infrastructure Security: Documented experience executing STIG checklists and supporting CTO/ATO documentation packages in highly regulated enterprise environments
• Writing Capabilities: Strong technical communication skills, with experience drafting standard operating procedures (SOPs), technical design blueprints, and system whitepapers
• CompTIA Security+ (DoD 8570 / 8140 IAT Level II baseline) OR a globally recognized equivalent certification is MANDATORY
• Preferred Certifications: Microsoft Certified: Azure Virtual Desktop Specialty, AWS Certified Solutions Architect or SysOps Administrator, VMware Certified Professional - Desktop and Mobility (VCP-DTM), or Omnissa Horizon credentials