Virtual Chief Information Officer (vCIO)

About the Role

As a Virtual Chief Information Officer (vCIO) at ONE 2 ONE, you’ll own the strategic direction, alignment, and success of assigned client accounts. You’ll act as the bridge between business and technology, ensuring every IT initiative drives meaningful business impact.

Responsibilities

• Develop long-term IT strategies and roadmaps aligned with client business goals
• Conduct Quarterly Business Reviews (QBRs) and ongoing vCIO sessions
• Build and manage IT budgets, lifecycle plans, and technology forecasts
• Identify and mitigate security, compliance, and operational risks
• Partner with account managers, engineers, and support teams to deliver on strategy
• Recommend upgrades, migrations, and standardizations to reduce risk and improve efficiency
• Deliver impactful sales presentations and consultative recommendations
• Support strategic sales and marketing campaigns; contribute to new business wins
• Represent ONE 2 ONE at community events, vendor trainings, and industry conferences

You’ll be accountable for:

• Strategy, alignment, and roadmapping for clients
• Client relationship management and retention
• Client sales growth, forecasting, and budgeting
• Risk management and compliance oversight
• Key account leadership for assigned vCIO portfolios

Requirements

• Previous experience in a Managed Service Provider (MSP) or recurring revenue environment
• Strong understanding of IT frameworks such as ITIL, NIST, or COBIT
• Proven success in strategic IT leadership — CIO, IT Director, or senior advisory role preferred
• Business-savvy and able to translate technology into ROI and value
• Excellent communicator and presenter — equally comfortable with CEOs and technicians
• Experienced in sales support and consultative selling
• Bachelor’s degree in Information Technology, Business, or a related field

Our Culture

At ONE 2 ONE, we lead with integrity, serve with heart, and push boundaries together. We live by our core values:

• Lead with a moral compass
• Be servant minded
• Put we before me
• Go beyond the status quo
• Fail fast, grow, WIN!

We’re looking for someone who embodies these values — someone who wants to make an impact, not just fill a role.

Benefits

• A culture that values collaboration, growth, and doing the right thing
• Opportunities to influence client success and shape our service model
• Exposure to diverse industries and executive-level partnerships
• Comprehensive benefits: Health, Dental, Vision, PTO, 401k, and more

Pay

Competitive compensation: Salary range is $100k–$125k plus commission.