VIP Host

Job Overview

Responsible for building and maintaining relationships with VIP guests through the delivery of exceptional guest service. Manage all aspects of the VIP guest experience while on property, while constantly striving to delight our guests, exceeding their expectations through gracious, enthusiastic, and personalized service. VIP Hosts will work to engage with guests using a rich set of tools, which will include real time data about their play. Members of this team will work in a collaborative environment and will be held accountable for delivery of superior guest service.

Required Qualifications

• Must be 18 years of age or older.
• A high school diploma or GED equivalent, college degree preferred.
• One year of guest services, casino marketing, professional consumer sales, or similar experience.
• Demonstrated excellent interpersonal communication skills.
• Proficient in e-mail, word processing, spreadsheets, and database software.
• Ability to think independently in making decisions to maximize the guest service experience.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Strong attention to detail.

Outstanding Benefits & Awesome Perks

• Competitive weekly pay.
• Outstanding benefits package including medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more.
• Perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

About the Role

This position will primarily require evening and weekend availability, with shifts typically ending at 2:30 a.m. On rare occasions, business needs may require shifts to extend until 4:30 a.m.