VIP Coordinator - The Pinnacle
AEG · Nashville, TN · 3 mo ago
OTHRPart-time
What you will do
- Proactively monitor and engage with VIP clients and provide the highest quality of customer service in a friendly and timely manner.
- Build and maintain relationships with VIP clients to maintain long term business and drive sales.
- Manage VIP list and work to effectively accommodate guests with disabilities while complying with facility/event ADA requirements.
- Execute delivery and placement of arrival amenities.
- Gather feedback from clients regarding product and services and report to management to ensure improvement and efficiency according to client needs.
- Maintain professionalism, cleanliness, and standards of all VIP areas.
- May assist with general office duties.
Education Qualifications
- A High School Diploma or its equivalency.
Experience Qualifications
- 2-4 years.
Skills And Abilities
- Proficient in Microsoft Office Suite (Outlook, Word, and Excel).
- Exceptional organizational skills and attention to detail.
- Strong interpersonal, verbal and written communication skills.
- Positive attitude with superior customer service skills.
- Ability to work in a fast-paced environment.
- Must be able to work evenings, weekends, and holidays as needed.