VIP Coordinator - The Pinnacle

What you will do

• Proactively monitor and engage with VIP clients and provide the highest quality of customer service in a friendly and timely manner.
• Build and maintain relationships with VIP clients to maintain long term business and drive sales.
• Manage VIP list and work to effectively accommodate guests with disabilities while complying with facility/event ADA requirements.
• Execute delivery and placement of arrival amenities.
• Gather feedback from clients regarding product and services and report to management to ensure improvement and efficiency according to client needs.
• Maintain professionalism, cleanliness, and standards of all VIP areas.
• May assist with general office duties.

Education Qualifications

• A High School Diploma or its equivalency.

Experience Qualifications

• 2-4 years.

Skills And Abilities

• Proficient in Microsoft Office Suite (Outlook, Word, and Excel).
• Exceptional organizational skills and attention to detail.
• Strong interpersonal, verbal and written communication skills.
• Positive attitude with superior customer service skills.
• Ability to work in a fast-paced environment.
• Must be able to work evenings, weekends, and holidays as needed.