Victory Station Branch Teller

What We Offer

• Competitive benefits
• A unique work culture
• A rewarding career opportunity
• The credit union’s commitment to its employees fosters its commitment to the member-owners
• The credit union’s vision to be the most loved credit union in the market by employees and members alike has earned distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2026)

What You Will Do

Create a positive member experience by accurately and efficiently processing routine transactions including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers.

Promote and advise members of credit union products and services.

Responsible for balancing each day's transactions and verifying cash and check totals.

How You Will Make An Impact

Represent the credit union in a courteous and professional manner to members and the general public.

Provide prompt, efficient, and accurate service in the processing of transactions.

Receive checks and cash for deposit to various accounts and enter transactions into credit union records.

Cash checks and perform account transfers and withdrawals upon verifying signatures and account balances.

Inspect all checks, bonds, money orders, travelers’ checks, etc. to determine their negotiability.

Help increase member awareness of our services in order for the credit union to become the member’s primary financial institution and build successful long-term relationships.

Explain features and benefits of services.

Cross offer potential services by assessing member needs based on conversation cues and current member relationship.

Process Advances on Credit Cards

Process advances on credit cards including operation of the Verifone to obtain card authorization.

Sell and Issue Cashiers’ Checks, Travel Cards and Gift Cards

Follow Policy and Procedures Related to BSA, AML, CIP, OFAC

Process check orders through the Harland website.

Perform Back Office Duties

• Balance and prepare coin shipment (as assigned by manager/assistant branch manager/head teller)
• Post night deposit or mail transactions, if applicable to branch
• Load/unload, audit, balance, etc., of the VISA instant issue stock/machine

Assist with Marketing and Business Development

• Assist with marketing promotions and branch sales programs
• Aid in business development efforts and refer potential SEGS for marketing follow up

Assist Members with Electronic Services

• Assist with opening and closing of office
• Read all internal publications including HUB and Possibilities
• Perform other duties as required or assigned

What You Will Need To Succeed

• High School Diploma or equivalent is required
• Prior experience working in a financial institution is preferred
• Prior work experience in a service industry is preferred
• Prior cash handling experience is preferred

Knowledge, Skills, And Abilities

• Ability to complete transactions accurately
• Must possess the ability to communicate with members in a positive and helpful manner
• Working knowledge of computer programs including Microsoft Outlook and the internet
• Must be able to learn to operate all related office equipment
• Regular and reliable attendance is required