Victim Outreach Coordinator

Responsibilities

• Assist Survivor Care Coordinator with incoming Hope Line calls and local care coordination support for community clients
• Absorb incoming residents through the intake process at Her Song’s residential program
• Organize and facilitate outreach groups in jails and the community
• Provide local resources and referrals to outreach clients
• Actively steward and engage with strategic partners such as law enforcement, the judiciary, service provider agencies, local anti-human trafficking coalition, and national referral networks
• Ensure all client data is captured in case management software in order to measure program outcomes
• Attend community, regional, and/or statewide meetings or events to present on, provide information about, and represent Her Song
• Establishes a deep understanding and familiarity of Her Song’s operations, services, and key data points to effectively educate and convey our purpose and impact regionally

Qualifications

• Skilled in leading effective educational and recovery groups
• Use best practices in trauma-responsive programming
• Effective communication skills and professional attitude, ability to present to large groups
• Knowledge and capacity to work effectively with people from diverse professional, cultural, and personal backgrounds
• Ability to work independently, prioritize work, and manage multiple priorities
• Highly trainable, flexible, and has knowledge of trauma, addiction, and human trafficking
• Basic knowledge of formal and informal community resources
• Must pass background checks, have a valid and clear driving record, and be computer proficient
• Bachelor’s or Master’s degree in a related field is preferred
• Fluent in English and Spanish