Victim Notification Specialist - Victim's Assistance and Notification Unit (VANU)

About The Position

This recruitment is to fill vacancies on 3rd shift (Grave shift or Night Shift). Shift hours available are from 9:30PM to 7:30AM, 4:00pm to 2:00am, or 6:00PM to 4:00AM, weekend work. Shift differentials pay of up to $1.00/hour on top of your hourly rate for hours worked between 6pm Friday through 6am Monday.

Are you committed to helping people and serving your community? Are you someone who strives to make a difference in the lives of those who need your support? Do you want to use your customer service skills and strengths as a member of an administrative collaborative team? The Victim Notification Specialist - VANU performs specialized clerical work involving various release notifications to victims of crime. This role provides information and responds to inquiries from victims of crime and other agencies, contacts, and processes paperwork related to victim notification. Employees in this classification are expected to exercise considerable care and sound judgment in the release of sensitive information in accordance with state law, court decision or order, and/or Office Policy.

About The Maricopa County Sheriff's Office

Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency where we come together as a team to support and provide public safety.

Qualifications

Education: High school diploma or GED

Experience: Two (2) years of general clerical or administrative experience

Combined Education And Experience: Other combinations of education or experience may substitute for the minimum qualifications on a year for year basis.

Other Requirements:

• Must possess a valid Arizona driver's license or have the ability to obtain by the time of hire.
• Training that may be provided on-the-job: Safety; Payroll; PREA.
• Within six (6) months of employment or assignment must train, functionally test and affirm the proficiency of terminal operations to assure compliance with Federal Bureau of Investigation (FBI) CJIS policy and regulations, and successfully retest annually.
• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate Has

• Experience working in law enforcement.

Compensation

With MCSO:

• Growth and stability since 1871
• Choice of three medical plans – starting as low as $70/month
• Holidays – 10/year + 1 personal day
• Enrollment in Arizona State Retirement System
• Paid sick and parental leaves (birth/adoption)
• 30% discount at Kindercare childcare facilities in the Valley
• 50% discount at MCKids Club childcare located next to our headquarters
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees
• Access to free County gyms

Essential Job Tasks

• Exercises independent judgment within legal guidelines, and reads, comprehends and interprets state, county and municipal laws, rules, regulations, MCSO policies and procedures.
• Researches Superior Court systems (ICIS) for all in-custody inmates to interpret and determine the orders of their sentences, and conditions of release.
• Researches the Superior Court Initial Appearance (IA) on-line system, ICIS, and the MCSO Database SHIELD for all detainees to interpret and determine proper hold and/or release orders.
• Responds to inquiries from voice mails received from victims.
• Receives and distributes information and documents from other judicial and law enforcement offices regarding in-custody inmates.
• Monitors and maintains office equipment and supplies.
• Inputs, creates, tracks, and maintains victim notification information.
• Processes paperwork related to victim notification, including notifying victims of their legal rights as defined by Arizona law, when arrests have been made in their case, when suspects have been released from custody, and answering victims' questions regarding their legal rights.
• Accompanies crime victims to IA court and facilitates delivery of impact statements and conversation with court staff.
• Attends eligible National Advocate Credential Program trainings, earns and maintains updated certification credentials and knowledge of victim advocacy.
• Provide quality assurance to detect and correct data errors in MCSO Database SHIELD.
• Educates crime victims of their rights per ARS Title 13 Chapter 40 and the Arizona Constitution on Victim Bill of Rights.
• Refers crime victims to applicable resources and referrals.
• Maintains active victim files and archives as required by Arizona State Retention Schedules.
• Attends required meetings and scheduled training as directed by the VANU Supervisor.
• Be present at work site to perform tasks as scheduled and/or assigned by the supervisor.

Working Conditions

Work environment:

• Frequently indoors
• Rarely outdoors or working in confined area
• Occasional use of stairs or ladders

Physical environment:

• Sitting, standing, walking
• Speaking, hearing, seeing, reading
• Bending/kneeling, reaching, twisting
• Crouching
• Lifting floor to waist twenty-five (25) pounds
• Carrying a weight of twenty-five (25) pounds for a distance of 50 feet
• Pushing/pulling a weight of fifty (50) pounds for a distance of 50 feet

Social environment:

• Constant interruptions, time pressures
• High volume of work or unscheduled tasks
• Accuracy, decision making
• Concentration/vigilance
• Teamwork, working in close proximity with others
• Frequent public contact
• Frequent overtime/rotating shifts
• Frequent dangerous environment
• Handling multiple or complicated tasks and frequently changing tasks
• Occasionally isolation
• Rarely emergencies

Knowledge, Skills, And Abilities

Knowledge of:

• Microsoft Office Suite applications
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Standard office practices and procedures

Skill in:

• Operating office equipment including personal computers
• Communicating effectively in oral and written format as appropriate for the needs of the audience

Ability to:

• Handle confidential or sensitive information with discretion
• Interpret and explain rules and regulations
• Establish and maintain effective working relationships