Victim Assistance Supervisor

About the role

The Victim Assistance Supervisor supervises the daily operations of the Victim Assistance Program within the District Attorney’s Office by planning, coordinating, and overseeing the work of the Victim Assistance Specialists; providing direct supervision, coaching, and support to the Victim Assistance Specialists; and ensuring the consistent delivery of trauma-informed services to crime victims.

Responsibilities

• Supervise, train, evaluate, motivate, and discipline employees;
• Plan, prioritize, and assign workloads to a group of employees to accomplish program and office needs;
• Design and adapt work procedures according to department policy;
• Provide direct supervision, coaching, and support to the Victim Assistance Specialists;
• Ensure the consistent delivery of trauma-informed services to crime victims;
• Communicate on a daily basis with a high volume of crime victims by phone, in writing, or in-person;
• Answer questions, refer to resources, and provide information about victim rights and the criminal justice system;
• Coordinate with other community agencies to ensure continuity of support for victims.

Requirements

• Experience in a supervisory or leadership role, especially one centered on hands-on staff support, coaching, training, and team guidance is highly desirable and will help you thrive in this position.

Qualifications

• Master's degree in criminal justice, corrections, counseling, psychology, sociology, social work, or related field; AND three (3) years of experience working as an advocate in the justice system, probation, corrections, victim assistance, or other closely related areas serving vulnerable populations;
• Bachelor’s degree in criminal justice, corrections, counseling, psychology, sociology, social work, or related field; AND five (5) years of experience working as an advocate in the justice system, probation, corrections, victim assistance, or other closely related areas serving vulnerable populations;
• Associates degree in criminal justice, corrections, counseling, psychology, sociology, social work, or related field; AND seven (7) years of experience working as an advocate in the justice system, probation, corrections, victim assistance, or other closely related areas serving vulnerable populations.

Skills

• Crime victim advocacy;
• Criminal justice system procedures and methods;
• Principles and practices of supervision and training;
• Public relations techniques;
• Supervise, train, evaluate, motivate, and discipline employees;
• Plan, prioritize, and assign workloads to a group of employees to accomplish program and office needs;
• Design and adapt work procedures according to department policy;
• Provide direct supervision, coaching, and support to the Victim Assistance Specialists;
• Ensure the consistent delivery of trauma-informed services to crime victims;
• Communicate on a daily basis with a high volume of crime victims by phone, in writing, or in-person;
• Answer questions, refer to resources, and provide information about victim rights and the criminal justice system;
• Coordinate with other community agencies to ensure continuity of support for victims.

Benefits

The Washington County District Attorney’s Office is a fast-paced, high-pressure professional work environment. The Victim Assistance program functions in a team-oriented, collaborative work environment frequently coordinating with Administrative and Court Staff, Deputy District Attorneys, Law Enforcement Agency Staff, and nonprofit community partners. The Victim Assistance team communicates on a daily basis with a high volume of crime victims by phone, in writing, or in-person. Oftentimes, victims are in crisis and in need of support and resources. The Victim Assistance team interacts with victims and their family members for pre-scheduled meetings and court events as well as unexpected drop-ins on a regular basis. They are required to answer questions, refer to resources, and provide information about victim rights and the criminal justice system. The mission of the Victim Assistance Program is to support victims of crime as they move through the criminal justice process; to provide them with assistance, services, and resource information; to promote participation in the criminal justice system by educating victims about their rights and to advocate for the enforcement of these rights; and to coordinate with other community agencies to ensure continuity of support for victims.

Pay

$84,003.36 - $102,061.08

Schedule

Regular

About the Department/Division

The Washington County District Attorney’s Office is a fast-paced, high-pressure professional work environment. The Victim Assistance program functions in a team-oriented, collaborative work environment frequently coordinating with Administrative and Court Staff, Deputy District Attorneys, Law Enforcement Agency Staff, and nonprofit community partners. The Victim Assistance team communicates on a daily basis with a high volume of crime victims by phone, in writing, or in-person. Oftentimes, victims are in crisis and in need of support and resources. The Victim Assistance team interacts with victims and their family members for pre-scheduled meetings and court events as well as unexpected drop-ins on a regular basis. They are required to answer questions, refer to resources, and provide information about victim rights and the criminal justice system. The mission of the Victim Assistance Program is to support victims of crime as they move through the criminal justice process; to provide them with assistance, services, and resource information; to promote participation in the criminal justice system by educating victims about their rights and to advocate for the enforcement of these rights; and to coordinate with other community agencies to ensure continuity of support for victims.

Selection Process

You can review our standard selection process here.

Our Commitment to You

We are an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community.

Veterans' Preference

If you are a Veteran and would like to be considered for Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points.

Accommodation Under The Americans With Disabilities Act

Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or email: Careers@WashingtonCountyOR.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.