Vice President, TPA Governance

Role Description

As the Vice President, TPA Governance, you will lead the strategic oversight and governance of Safety National’s third-party administrator (TPA) and self-administered account relationships across the enterprise. In this highly visible leadership role, you will establish and maintain governance frameworks that ensure operational excellence, regulatory compliance, contractual accountability, and exceptional customer outcomes. You will collaborate closely with leaders across Claims, Underwriting, Legal, Compliance, Finance, and Client Engagement to strengthen partnerships, enhance transparency, and support profitable growth. You will drive the development and execution of governance standards, performance scorecards, analytics, and operational strategies that position Safety National as a market leader in claims administration oversight.

Qualifications

• Education: Bachelor’s degree from an accredited college or university required.

• Required Qualifications:

  • Extensive claims experience, including leadership and operational management.
  • Experience with self-insured and large deductible programs.
  • Experience leading operational improvement, governance, quality assurance, or similar strategic initiatives.
  • Strong relationship management, communication, and strategic planning skills.
  • Demonstrated ability to collaborate across departments and influence internal and external stakeholders.
  • Experience developing governance frameworks, performance metrics, scorecards, and accountability standards for complex operational environments.
  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.

• Preferred Qualifications:

  • Experience with claims analytics, workflow automation, governance platforms, or data-driven performance management tools.
  • Experience managing TPA relationships within an unbundled claims environment.
  • Professional industry designations such as CPCU, AIC, ARM, or similar credentials.
  • Experience leading enterprise-wide governance, operational transformation, or process modernization initiatives.

Benefits

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Total Rewards

Total Rewards That Put Employees First
In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k)-retirement savings match and an annual profit sharing contribution. We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company-paid life insurance and disability.

Application

To apply, please visit our careers page: https://www.safetynational.com/careers-page/