Jobs · Information Technology · Texas

Vice President - Senior Lead Infrastructure Architect

JPMorganChase · Plano, TX · 1 mo ago
On-siteInformation TechnologyFull-time

About the role

Step into the role of a Sr Lead Infrastructure Architect at JPMorgan Chase and play a key role in enabling the adoption of cloud‑based technologies across the firm’s lines of business. You will combine deep technical expertise with a customer‑facing mindset, driving meaningful impact at enterprise scale while growing your career within a world‑class engineering organization. In this position you partner with internal customers to accelerate their adoption of the firm’s cloud platform, delivering technical guidance, tooling, and enablement that reduces friction and improves time‑to‑value.

Responsibilities

  • Partner with engineering teams across lines of business to guide end‑to‑end cloud platform adoption, including boundary creation, migration workflows, and platform onboarding.
  • Apply deep infrastructure architecture knowledge and problem‑solving methodologies to initiatives of moderate‑to‑high complexity, delivering high‑quality, innovative, and functional design outcomes.
  • Contribute to multi‑year adoption roadmaps by surfacing customer needs, blockers, and patterns to product and architecture teams, driving thought leadership that influences platform direction.
  • Build and maintain technical enablement tooling—automation scripts, guided workflows, and self‑service capabilities—that reduce manual effort and scale the team’s support capacity across the firm.
  • Develop and maintain clear, accurate platform documentation and training materials aligned with current product state, supporting engineering communities at scale.
  • Apply enterprise‑authorized AI capabilities to accelerate enablement work, including documentation, tooling development, and customer interaction support, with appropriate validation and data handling.
  • Identify recurring customer friction points and translate them into actionable product feedback and engineering improvement requests.
  • Evaluate recommendations for new infrastructure architecture technologies and provide structured feedback to leaders and product teams.
  • Support the design and delivery of training programs for platform adopters, enabling engineering teams to onboard and operate effectively.

Required Qualifications, Capabilities, and Skills

  • Formal training or certification on infrastructure architecture concepts and 5+ years applied experience.
  • Hands‑on practical experience with cloud platform delivery, including application deployment, infrastructure configuration, and operational support.
  • Deep knowledge of infrastructure architecture principles, including networking, identity and access management, and environment governance.
  • Proficiency in one or more programming languages, with experience writing automation scripts and platform tooling.
  • Ability to analyze current‑state infrastructure and make well‑reasoned recommendations for future‑state architecture aligned to resiliency and security expectations.
  • Ability to understand the needs of the customer and reflect those needs through infrastructure design, providing clear feedback to leaders.
  • Demonstrated experience applying enterprise‑authorized AI capabilities within engineering workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to assess and validate AI‑assisted infrastructure recommendations before adoption, escalating uncertainty and ensuring outcomes align to resiliency, security, and auditability expectations.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly to both engineering and non‑technical audiences.
  • Experience working directly with internal or external customers in a technical advisory or support capacity.
  • Practical cloud‑native experience across modern platform delivery environments.

Preferred Qualifications, Capabilities, and Skills

  • Experience working at code level on platform or infrastructure tooling, including cloud landing zone and boundary constructs.
  • Familiarity with agentic AI tooling and its application to platform operations and engineering productivity.
  • Background in developer experience, technical enablement, or platform advocacy roles.
  • Experience contributing to technical documentation programs or delivering engineering training at scale.
  • Experience with cloud landing zone and boundary constructs across enterprise‑scale environments.

About the team

Our professionals in Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. These corporate teams are an essential part of JPMorgan Chase, ensuring that we set our businesses, clients, customers, and employees up for success.

Benefits

  • Comprehensive health care coverage
  • On‑site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
  • Additional programs and benefits based on eligibility

Pay

JPMorgan Chase offers a competitive total rewards package. Base salary is determined based on the role, experience, skill set, and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

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