Vice President, Revenue Operations
Communiy Impact
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Vice President, Revenue Operations based in United States. This executive leadership role offers the opportunity to shape and scale a company’s entire revenue engine during a period of significant growth. You will define the strategy, systems, processes, and insights that enable Sales, Customer Success, Marketing, Finance, Product, and partnerships to operate effectively. As a strategic partner to executive leadership, you will drive operational excellence through data-driven decision-making, technology enablement, and scalable go-to-market models. You will oversee the full customer lifecycle, from acquisition and expansion to retention, while improving commercial performance across the organization. This role requires a visionary operator who can combine analytical expertise, business strategy, and transformation leadership. You will build high-performing teams, optimize revenue operations infrastructure, and leverage automation and AI to create measurable business impact.
Accountabilities
Lead the design and execution of the operating model that supports sustainable growth, ensuring alignment across commercial teams, systems, data, and customer engagement strategies.
Own the overall Revenue Operations strategy and operating cadence across Sales, Customer Success, and partner operations, providing leadership teams with accurate forecasting, pipeline visibility, and performance insights.
Build and optimize commercial operations infrastructure, including deal processes, pricing governance, proposal workflows, approvals, and contract execution.
Develop Customer Success Operations frameworks that improve customer health, adoption, renewals, expansions, and long-term customer value.
Architect and continuously improve the go-to-market technology ecosystem by leveraging automation, AI, integrations, and scalable tools to increase productivity.
Create scalable partner operations programs that support strategic partnerships, ecosystem growth, and collaborative revenue opportunities.
Lead sales and customer success enablement initiatives, ensuring teams have the tools, resources, training, and processes needed to perform effectively.
Build, mentor, and scale a high-performing Revenue Operations organization while fostering a culture of accountability, continuous improvement, and operational excellence.
Serve as a trusted advisor to executive leadership by identifying opportunities to improve business performance and organizational effectiveness.
Requirements
The ideal candidate is an experienced revenue operations executive with a strong background in scaling B2B SaaS organizations, leading cross-functional transformation initiatives, and building operational frameworks that drive measurable growth.
10+ years of Revenue Operations leadership experience across Sales and Customer Success functions within a high-growth B2B SaaS environment.
Proven experience acting as a strategic partner to executive leadership and influencing company-wide business decisions.
Strong expertise in go-to-market strategy, annual planning, forecasting, organizational design, and commercial operations.
Demonstrated ability to lead large-scale transformation initiatives involving multiple business functions beyond Sales and Customer Success.
Deep understanding of sales technologies, revenue systems, operational methodologies, and process optimization.
Experience implementing scalable programs and workflows across large, distributed teams.
Strong analytical skills with the ability to translate complex data into actionable business insights.
Excellent communication, leadership, and stakeholder management skills, with the ability to influence teams at all levels.
Experience working within healthcare, government, or similarly complex regulated industries is preferred.
Ability to leverage technology, automation, and AI solutions to improve operational efficiency and business outcomes.
Strategic consulting experience is a plus.
Benefits
Competitive salary range of $200,000 - $225,000 depending on experience, skills, location, and qualifications.
Fully remote position within the United States.
Medical, dental, and vision insurance coverage.
Unlimited virtual mental health and acute medical visits.
Employee wellness programs and mental health support resources.
Flexible time off policy, including volunteer days and mental health days.
Paid parental leave, including support for adoptive parents.
Employee Resource Groups that encourage connection and inclusion.
Health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.
401(k) plan with employer matching, immediate vesting, and financial wellness resources.
Company-paid life and AD&D insurance with optional additional coverage.
Disability coverage, accident insurance, and pet insurance options.
Home office equipment and supplies provided to support remote work.
Opportunity to contribute to a mission-driven organization improving access and outcomes within communities.
Occasional travel opportunities for team collaboration and company events.